Hybrid Senior Manager, Global Consumer Experience, Content

at Kimberly-Clark

• Job title: Senior Manager, Global Consumer Experience, Content
• Job type: Full Time
• Experience level: Senior
• Salary: $173,400 - $214,200 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chicago, United States

About the role

• Senior Manager responsible for global strategy and governance of consumer experience and content at Kimberly-Clark. Leading initiatives across media channels while ensuring brand integrity and engagement.

Responsibilities

• Develop and own the global strategy for owned media channels, including websites, social media platforms, influencer programs, and content hubs.
• Ensure the strategy aligns with overarching global marketing objectives, brand messaging, and business goals.
• Partner with Segments and GSLs to develop Connections and Consumer Experience strategies, embedding industry-leading practices.
• Oversee content governance to ensure consistency, compliance, and brand integrity.
• Build and scale social first owned media capability, ensuring governance, safety, and brand reputation.
• Lead Web Experience Management: Partner with DTS and Global/ Segment teams to deliver the strategy for managing brand websites and delivering personalized, high-quality digital experiences.

Requirements

• Bachelor’s Degree, MBA or graduate level degree in relevant field preferred.
• Minimum 10 years experience in consumer experience, content strategy, and social media leadership within global organizations.
• Proven track record in setting global best practices and governance, developing and scaling content and social strategies across multiple markets.
• Strong understanding of digital ecosystems, including owned platforms, influencer marketing, and web experience management.
• Excellent stakeholder management and communication skills.

Benefits

• Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions.
• Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.
• Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.
• Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.
• Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.