About the role

  • Head of Sales & Operations responsible for driving sales strategies and team performance in e-Bike retail. Engaging in market analysis and operational enhancements to achieve business goals.

Responsibilities

  • Overall responsibility for sales and store/operations management.
  • Develop and implement a clear sales and operations strategy to increase revenue, profitability and customer satisfaction.
  • Leadership and coaching responsibilities for teams in sales and operations.
  • Analyze market and competitive developments to identify new business opportunities.
  • Ensure efficient processes across the value chain – from procurement through logistics to product merchandising.
  • Responsible for budget planning, forecasting and KPI management.
  • Actively drive digitization and transformation projects.
  • Close collaboration with executive management and other departments.

Requirements

  • Degree in business administration, a retail specialist qualification (e.g., Handelsfachwirt) or an equivalent qualification.
  • Several years of professional and leadership experience in retail – ideally in an omnichannel or store-based environment.
  • Proven track record in sales, operations management and process optimization.
  • Entrepreneurial mindset with data-driven decision making and strong analytical skills.
  • Strong communication skills, empathy and assertiveness.
  • Motivation to actively shape change and a hands-on mentality.

Benefits

  • A key role with significant scope to shape the business.
  • Short decision-making paths and the opportunity to actively influence company development.
  • An attractive compensation package with bonus options, bike leasing, a company pension plan and employee savings contributions (vermögenswirksame Leistungen).
  • Modern work environment, flexible working models and a motivated team.

Job title

Head of Sales – Operations

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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