Head of Sales & Operations responsible for driving sales strategies and team performance in e-Bike retail. Engaging in market analysis and operational enhancements to achieve business goals.
Responsibilities
Overall responsibility for sales and store/operations management.
Develop and implement a clear sales and operations strategy to increase revenue, profitability and customer satisfaction.
Leadership and coaching responsibilities for teams in sales and operations.
Analyze market and competitive developments to identify new business opportunities.
Ensure efficient processes across the value chain – from procurement through logistics to product merchandising.
Responsible for budget planning, forecasting and KPI management.
Actively drive digitization and transformation projects.
Close collaboration with executive management and other departments.
Requirements
Degree in business administration, a retail specialist qualification (e.g., Handelsfachwirt) or an equivalent qualification.
Several years of professional and leadership experience in retail – ideally in an omnichannel or store-based environment.
Proven track record in sales, operations management and process optimization.
Entrepreneurial mindset with data-driven decision making and strong analytical skills.
Strong communication skills, empathy and assertiveness.
Motivation to actively shape change and a hands-on mentality.
Benefits
A key role with significant scope to shape the business.
Short decision-making paths and the opportunity to actively influence company development.
An attractive compensation package with bonus options, bike leasing, a company pension plan and employee savings contributions (vermögenswirksame Leistungen).
Modern work environment, flexible working models and a motivated team.
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