Manage service orders and contracts ensuring compliance with scope and costs. Collaborate in project transitions and coordinate with teams for effective service delivery and billing.
Responsibilities
Ensure correct handling of work orders with respect to timing, scope and cost
Keep the Backlog file updated
Ensure that purchase orders are issued to internal/external suppliers for all deliverables related to the work order
Critically review purchase orders
Keep the supply and services delivery schedule updated to produce the estimated monthly billing amount
Identify costs incurred for materials and equipment in inventories and/or penalties for missed delivery dates on purchase orders
Participate in project handover meetings when required
Execute adjustments to orders whenever necessary and in accordance with each BU's rules
Request billing for service orders and verify their payment
Prepare revenue recognition estimates and coordinate activities with different support teams to obtain the estimated recognition
Coordinate material deliveries in collaboration with the various support teams
Collaborate with the service coordinator on service execution, billing and revenue recognition
Control costs, inventory and unbilled orders
Maintain regular contact with clients to update deadlines and obtain billing authorization
Review the checklist for closing orders.
Requirements
Bachelor's degree in Business Administration or Finance
Minimum of 2 years' experience in administrative roles
Knowledge of organizational ERP processes (Oracle)
Benefits
Medical, dental and pharmacy plans, and Wellhub (Gympass)
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