Senior Business Analyst supporting projects in crypto payment solutions at CoinsPaid. Engaging with cross - functional teams to enhance and streamline business processes.
About the role
- Senior Business Analyst at EMC specializing in CRM. Collaborate on enterprise-level projects, translating business requirements into technical specifications while ensuring stakeholder engagement and successful outcomes.
Responsibilities
- Plans and scopes inter-related initiatives with senior level stakeholders and guides informed decisions about which initiatives to prioritize.
- Leads meetings with business and technology partners on highly complex, enterprise wide projects to elicit, analyze, translate, and document complex business requirements into technical requirements.
- Partners with Business Process Management team to create detailed, granular, and development ready requirements/stories for large, highly complex initiatives.
- Facilitates a team to create process flows outlining processing and handoffs looking for redundancies and opportunities to minimize handoffs.
- Delivers workflows and recommendations to stakeholders.
- Drives inter-team communication and individual changes needed to ensure initiatives meet their intended outcomes.
- Analyzes the big picture impact of proposed solutions and offers a business perspective during the design process.
- Collaborates with SMEs and stakeholders to identify gaps and propose creative solutions to solve complex business problems with the team.
- Performs operational reviews as the initiative progresses and looks for opportunities for improved processes to promote efficiency.
- Assists other Business Analysts in the decision-making process and makes recommendations on direction.
- Provides technical subject matter expertise to other Business Analysts.
- Creates testable requirements and/or stories.
- Performs end-user testing and training tasks.
- Works closely with the business stakeholders and delivery team to ensure all identified scenarios are properly tested and defects are resolved.
Requirements
- Bachelor’s degree or equivalent relevant experience
- Eight years of experience in business analysis, process management, or agile development or related experience
- Prior experience with software development lifecycles (SDLC), including Agile and Waterfall
- Professional certifications preferred
- Experience in financial services industry preferred
- Advanced meeting facilitation skills using best practices
- Advanced skills in Microsoft Word, Excel, PowerPoint, and Outlook
- Strong knowledge of process mapping tools such as Lucid Charts, Visio
- Strong knowledge of technical concepts such as client-server, Web applications, and/or Cloud Architecture preferred
- Excellent knowledge of business analysis and the applicable tools/deliverables
- Ability to deal with conflict, propose solutions, motivate and drive teams to be high performing
- Excellent verbal and written communication skills
- Advanced analytical, problem solving, and organization skills
Benefits
- Health insurance
- 401(k) plan match
- Pension plan
- OneEMC bonus plan
- Recognition and anniversary awards
- Competitive paid time off plan
- Volunteer time off annually
- Professional development and growth opportunities
- Tuition reimbursement
- Wellness initiatives to improve team member well-being and reduce health insurance costs
- Flexibility to dress for your day and opportunities for alternative work arrangements
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