Business Process Owner Senior at USAA responsible for strategic customer - specific business processes. Leading performance metrics and continuous improvement efforts in various operational areas.
About the role
- Director of Finance Systems managing core finance platforms at Emburse. Transforming financial operations with best-in-class technology and governance.
Responsibilities
- Act as product owner for Emburse’s finance systems, with deep ownership of NetSuite and BillingPlatform, including roadmap, prioritization, optimization, and day-to-day system health
- Bring a strong product and delivery mindset, leveraging agile and scrum-style practices to drive predictable execution and continuous improvement
- Lead the design and ongoing optimization of Record-to-Report, Order-to-Cash, and Revenue Recognition processes in a SaaS environment
- Partner closely with Accounting, Revenue Operations, and Finance leadership to ensure systems support how Finance actually works—not just how systems are designed
- Drive automation and integrations that reduce manual effort, improve data quality, and accelerate close cycles
- Ensure system configurations and workflows align with GAAP, SOX, and audit requirements, with a focus on operational rigor
- Serve as a proactive, highly visible communicator across Finance, IT, Business Systems, and Data teams
- Translate business needs into clear, actionable requirements for technical delivery teams and external partners
- Manage system implementations, enhancements, and upgrades with a bias toward hands-on execution
- Define and monitor KPIs related to system stability, data quality, and finance process automation
- Provide clear status updates, risks, and mitigation plans to executive stakeholders
- Build and lead a high-performing team of program managers, business analysts, and systems professionals
Requirements
- 10+ years of experience in finance systems, enterprise systems, or business systems leadership within a SaaS or high-growth technology company
- Deep, hands-on NetSuite experience (this is critical), including ownership of core accounting and operational finance workflows
- Strong experience with SaaS billing, usage-based or subscription models, and revenue recognition systems (BillingPlatform experience a plus)
- A proven “hit-the-ground-running” mindset with the ability to quickly assess systems, identify gaps, and drive improvements
- A natural Swiss Army Knife skill set: product management instincts, agile/scrum delivery experience, and strong stakeholder engagement
- An operational finance mindset—you think like Accounting and Revenue teams and understand what Finance needs to operate effectively
- Experience leading cross-functional initiatives between Finance and Technology with minimal oversight
- Familiarity with SOX, audit readiness, and finance controls in public or pre-public companies
- Strong communication skills and a proactive leadership style
- Experience building and mentoring teams in fast-paced environments
Benefits
- Competitive pay
- Flexible work
- Inclusive, collaborative environment that supports your success
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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