Business Process Owner Senior at USAA responsible for strategic customer - specific business processes. Leading performance metrics and continuous improvement efforts in various operational areas.
About the role
- Lead Business Operations Specialist for Boeing managing program operations and analytics. Collaborating with senior program managers to enhance business performance in major programs.
Responsibilities
- Operationalizes, implements, and integrates program business requirements into executable plans and processes
- Guides and facilitates development of integration plans, strategies, and processes to achieve business goals
- Coordinates and clarifies analysis with business partners to validate results and determine scope to meet long range business plans
- Coordinates commitments across internal and external organizations for large-scale, complex programs to execute broad strategies
- Identifies risks and opportunities; develops mitigation plans and refine the business case
- Prepares and presents plans to executive leadership to obtain approval; leads implementation and follow-up once approved
- Consults with leaders on a healthy management system, leveraging Program Management Best Practices
- Utilizes data analytics to forecast performance to committed plans and consults with leaders on strategic opportunities
- Ensures timely follow-up and resolution of issues to protect schedule, cost, and performance commitments
- Assists in task management and provides expert business advice to optimize executive resources
- Defines, designs, plans, and leads project teams; controls and delivers project deliverables while optimizing team contributions
- Builds and leverages collaborative relationships across the enterprise to accomplish goals
- Coaches, mentors, and develops less experienced personnel
Requirements
- 5+ years’ experience with program management / project management
- 5+ years’ experience, skill, and ability to collect, organize, synthesize, and analyze data
- 5+ years’ experience developing and maintaining relationships and partnerships with senior leaders, customers, stakeholders, peers and partners
- Experience leading cross-functional teams
- Experience Microsoft Office including Outlook, Excel, Word, PowerPoint, SharePoint, and Teams
Benefits
- Competitive base pay
- Variable compensation opportunities
- Health insurance
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Paid and unpaid time away from work
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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