LTSS Service Coordinator managing specialized programs for individuals with diverse care needs. Conducting assessments and collaborating with interdisciplinary teams to develop care plans in Florida.
Responsibilities
Conduct service coordination functions for a defined caseload
Facilitate the Person Centered Planning process that documents the member’s preferences, needs and self-identified goals
Conduct assessments and develop a comprehensive Person Centered Support Plan (PCSP)
Interface with Medical Directors
Participate in interdisciplinary care rounds
Manage individuals' physical health (PH)/behavioral health (BH)/LTSS needs
Document short and long-term service and support goals in collaboration with the member’s chosen care team
Submit utilization/authorization requests to utilization management
Report critical incidents to appropriate internal and external parties
Assist in appeal or fair hearings, member grievances, appeals, and state audits
Requirements
BA/BS degree
Minimum of 2 years of experience working with a social work agency
Specific education, years, and type of experience may be required based upon state law and contract requirements
Bilingual in English/Spanish strongly preferred
LTSS, case management, social work or hospital discharge planning experience preferred
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