Hybrid Director I, Digital Claims Operations

Posted last month

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About the role

  • Director leading Digital Claims Operations at Elevance Health, overseeing operational functions within Claims and driving digitization initiatives for efficiency.

Responsibilities

  • Lead key operational functions within Claims
  • Oversee teams requiring more complex processes or support
  • Ensure timely issue resolution and stability across Claims platforms and processes
  • Drive process optimization efforts across Claims operations to improve cycle time
  • Manage digitization initiatives to support operational business processes
  • Obtain and manage resources to get things accomplished within units of responsibility
  • Ensure teams meet production levels and quality, guiding corrective actions as needed
  • Build strong partnerships with various internal teams

Requirements

  • Requires a BA/BS degree in Information Technology, Computer Science or related field
  • Minimum of 7 years of experience leading technology teams and/or cross functional project teams
  • 5 years management and/or leadership experience
  • Proven experience leading Claims Operations teams and strategy within a large healthcare payor environment strongly preferred
  • Proven track record leading Digital Transformation in a Claims operational setting strongly preferred
  • Digital literacy strongly preferred
  • Health insurance industry experience strongly preferred
  • Claims operational experience strongly preferred
  • Process Improvement/Six Sigma skillset preferred

Benefits

  • Health insurance
  • 401(k) matching
  • Paid time off
  • Flexible work arrangements
  • Wellness programs
  • Stock purchase plan
  • Incentive and recognition programs

Job title

Director I, Digital Claims Operations

Job type

Experience level

Lead

Salary

$148,984 - $223,476 per year

Degree requirement

Bachelor's Degree

Location requirements

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