Hybrid Client Development Director

Posted 2 hours ago

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About the role

  • Client Development Director managing internal client relationships and driving growth in healthcare. Collaborating across Carelon and Elevance business units to deliver measurable outcomes.

Responsibilities

  • Serves as the market quarterback, responsible for owning internal client relationships
  • Drives growth, ensuring market-level execution in partnership with Carelon and Elevance business units
  • Combines strategic client development with operational accountability
  • Ensures Carelon delivers measurable cost-of-care and customer experience outcomes
  • Builds and maintains trusted relationships with market executives and client stakeholders
  • Acts as the Carelon Behavioral Health market steward, ensuring operational cadence, escalations, and delivery plans are executed
  • Partners with Carelon Health Cost of Care on deployment of cost-of-care solutions
  • Collaborates across Carelon Health businesses to provide consistent customer experience, reporting and governance across markets
  • Builds effective networks across BUs, operations, and clinical teams

Requirements

  • Requires a BA/BS in health care related field
  • Minimum of 7 years of experience in account management, sales and/or operations in the health care industry
  • MBA preferred
  • 7–10+ years of experience in healthcare account management, operations, or consultative sales (payer/provider/services)
  • Demonstrated success growing and sustaining complex healthcare partnerships
  • Demonstrated ability to engage senior market executives, with strong executive presence and influence
  • Strong project management discipline
  • Excellent communication and relationship management skills

Benefits

  • Merit increases
  • Paid holidays
  • Paid Time Off
  • Incentive bonus programs
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Short and long term disability benefits
  • 401(k) +match
  • Stock purchase plan
  • Life insurance
  • Wellness programs
  • Financial education resources

Job title

Client Development Director

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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