Team Manager for Roole, enhancing customer experience and managing a diverse team in Boulogne - Billancourt. Seeking dynamic individuals with team management expertise and a focus on client relations.
About the role
- Remote Care Manager providing telephonic patient support at Elevance Health. Managing patient interactions to enhance clinical outcomes and ensure quality care coordination.
Responsibilities
- Provides telephonic support to patients and their families
- Ensures communication and coordination with all stakeholders
- Proactively manages a census of patients, ensuring quality interactions and follow-through
- Makes outbound calls to build rapport and catch decline in patient status
- Identifies patients with chronic and acute needs
- Assists with education, goals of care, and ongoing care coordination
- Communicates with medical director about transitions of care
- Completes documentation for durable medical equipment and Home Health
- Obtains authorizations for medications not on the formulary
Requirements
- Requires a HS diploma or equivalent and a minimum of 3 years of clinical experience
- Current valid active unrestricted RN license in applicable state(s) required
- Multi-state licensure is required if providing services in multiple states
- Experience in a centralized care management team preferred
- Prior healthcare experience serving chronically ill patients preferred
- Health plan, hospice or home health experience preferred
- Telephonic case management or care coordination experience preferred
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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