Store Manager managing retail operations and team at Coach. Leading sales strategies and driving results in a luxury retail environment.
About the role
- Behavioral Health Case Manager II managing telephonic and in-person care for members with serious mental illness. Requires clinical license and experience in case management with a focus on psychiatric and substance use disorders.
Responsibilities
- Perform case management telephonically and/or by community visits within the scope of licensure for members with serious mental illness and substance use diagnoses
- Respond to more complex cases and account specific requests
- Use appropriate screening, criteria, knowledge and clinical judgment to assess member needs
- Conduct assessments to identify individual needs and develop specific care plan to address objectives and goals as identified during assessment
- Monitor and evaluate effectiveness of care plan and modify plan as needed
- Support member access to appropriate quality and cost-effective care
- Coordinate with internal and external resources to meet identified needs of the members and collaborate with providers
- Serve as a resource to other BH Case Mgrs
- Participate in cross-functional teams projects and initiatives
Requirements
- Requires MA/MS in social work counseling or a related behavioral health field or a degree in nursing
- Minimum of 3 years of clinical experience in social work counseling with a broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
- Current, active, unrestricted license such as either a RN (for RNs Must Have a Behavioral Health Certification), LCSW, LMHC, LMFT or Clinical Psychologist to practice as a health professional within the scope of licensure in the state of Indiana is required
- Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders
- Managed care experience required
Benefits
- Paid Time Off
- Medical, dental, and vision
- Short and long term disability benefits
- 401(k) + match
- Stock purchase plan
- Wellness programs
- Financial education resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Assistant Store Manager at Coach driving sales strategies and operational efficiencies in a luxury retail environment. Leading a team and ensuring service excellence while managing store performance.
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