Assistente de SMB supporting customers in creating and managing campaigns on OOH media platform. Collaborating with Customer Success team ensuring campaign operational efficiency and quality.
Responsibilities
Provide support to SMB customers using the platform to create and manage campaigns.
Handle customer service and operational support to resolve questions and issues.
Monitor campaign workflows and ensure correct delivery of placements.
Monitor the performance of media points.
Coordinate with partners on inactive placements and track resolution of incidents.
Support the Customer Success team with operational routines related to campaigns.
Requirements
Bachelor's degree completed or in progress in Marketing, Advertising, Communications, or related fields.
Strong verbal and written communication skills.
Organized and detail-oriented.
Creative and proactive.
Comfortable using image editing tools.
Experience in customer service, Customer Success, or operational roles.
Familiarity with campaign management platforms or digital media tools.
Benefits
🏥 Medical and dental insurance: comprehensive care and wellbeing for greater peace of mind;
🔐 Life insurance: because the future deserves protection too;
🍽️ Flexible benefits card (Meal/Food): choose where to use it and enjoy every meal your way;
🚌 Transportation allowance: guaranteed mobility for a more flexible commute;
💰 Annual profit-sharing (PLR): we hit targets together and celebrate together;
💪 Total Pass: support for fitness activities and practice;
🎉 Day off on your birthday: a gift from us so you can enjoy your day;
🎁 Raffles for tickets to a variety of experiences: culture, entertainment, and leisure;
Global Operations Trainee at RHI Magnesita participating in operations and continuous improvement initiatives. Collaborating with experts to implement lean methodologies while gaining practical exposure through various departments.
Senior Manager, Client Operations & Implementation managing ticketing solutions for cultural organizations at TodayTix Group. Overseeing project delivery and client success within a hybrid work environment.
Operations Support role with the J.R. Simplot Company delivering agricultural inputs and performing maintenance tasks. Responsible for safe transportation and accurate handling of products.
Intern assisting in operational excellence projects at FQM. Supporting various improvement initiatives and administrative tasks in a collaborative environment.
Consultant for Operations Transformation at Deloitte focusing on business value and efficiencies. Engaging in operational and technical expertise to drive organizational change and strategic directions.
Consultant supporting clients in their transformation journey with business value - driven strategies. Collaborating with teams for operational improvement and strategic insights in consulting role.
Head of Patient Care Operations overseeing global manufacturing strategy at Ottobock, enhancing patient care production techniques and processes across facilities.
Director of Operations leading regional service operations in Utility Services at Xylem. Overseeing a multi - disciplinary team to drive operational excellence and strategic growth in the Northeast.
Operations Excellence Lead driving strategic initiatives to optimize workflows at Upvest. Collaborating across teams to support seamless product launches and operational readiness in a fintech environment.
Logistics Operations Supervisor managing a team of 40 at ZF's high - tech distribution center. Focusing on operational efficiency, KPIs, and compliance in logistics.