Senior Manager, Client Operations & Implementation managing ticketing solutions for cultural organizations at TodayTix Group. Overseeing project delivery and client success within a hybrid work environment.
About the role
- Consultant for Operations Transformation at Deloitte focusing on business value and efficiencies. Engaging in operational and technical expertise to drive organizational change and strategic directions.
Responsibilities
- Identify opportunities and define strategies for efficiencies in work process and innovative approaches to completing scope of work.
- Participate in team problem solving efforts and offer ideas to solve client issues.
- Conduct relevant research, data analysis, and create reports.
- Maintain responsibility for completion and accuracy of work products.
- Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.
- Assist in proposal development, as requested.
Requirements
- Tertiary qualification in a business or finance discipline with a well ranked institution and/or currently enrolled in a MBA program.
- 3 - 5 years and above of professional experience in a transformation or consulting role with exposure to one or more of the following segments: Financial Services, Government & Public Sectors, Technology Media & Telecommunications, Consumer Business or Energy, Resources & Industrials.
- Min. 5 - 8 years and above of professional experience in a transformation or consulting role.
- With relevant experience and skills in Transformation Management Support, Functional Supp-NCU/Migrations/Backlog, etc.
- A strong and demonstrated track record in management consulting with experience of engaging in business, operations transformation issues for clients.
- Experience and skills to drive insights, develop initiatives and engage stakeholders across different functions to set strategic directions and rationale that lead to operational change and execution.
- Willingness and ability to take initiative and learn independently.
- Emotionally intelligent: high ability to build strong relationships that inspire openness and trust; to collaborate in teamwork settings with colleagues and clients; and to balance inquiry and advocacy in all personal interactions; Comfortable with working on difficult issues where there can be no definitive “right” answer; patient in the face of uncertainty, complexity and ambiguity.
- Capable of working on multiple, overlapping tasks in a fast-paced environment.
- Team player with excellent written and verbal communication skills.
- Must have full travel mobility and the right to live and work in Thailand.
Benefits
- Actively expand consulting skills and professional development through training courses, mentoring, and daily interaction with clients.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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