Technical Documents Manager ensuring quality process documentation and data management in a dynamic multinational team. Overseeing content creation and compliance while managing documentation workflows.
Responsibilities
Ownership and management of customer facing technical process documentation and process master data
Maintain the structure, workflow, and governance for changes to the existing global documents and data as well as integration of new documents
Coordination of the process of content creation and updates with the product group R&D experts
Work with IT to build, maintain and constantly improve the database solutions used for process documentation and process master data
Oversee cleaning and harmonization of existing process documentation and process master data and the integration of such data from new acquisitions or new fields of business
Work with Marketing and Legal to ensure legal and corporate identity compliance of the templates used for technical documents
Work with regional teams to make global documents accessible and properly designed for translations and local adaptions
Be available for internal customers, i.e. Product Management and Sales, for questions and improvement proposals regarding technical process documentation
Requirements
Multiple years’ experience with technical document and data management
Some technical background in working with our processes, preferrably in a Tech Service or analytical lab environment
Fluent in English
Ability to communicate and moderate conflicts of interest
Advanced Skills in MS Office applications, especially Sharepoint
Preferably experience in database design and maintenance as business contact
Benefits
A secure and long-term job in a dynamic and multidisciplinary team
Comprehensive introduction to various areas of responsibility
Continuous development opportunities and support through targeted training programs
An open corporate culture where your ideas and suggestions are valued
Attractive social benefits and employee offers
Performance-oriented compensation with the opportunity to earn additional bonuses for good performance
30 days of vacation per year and a weekly working time of 36.5 hours
Collegiality, respect, and recognition as fundamental values of our company
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