IT administrator responsible for overseeing IT operations at Ekimetrics' New York office. Collaborating on global IT projects and providing end-user support.
Responsibilities
Prove hands-on support for the daily operations and maintenance of Windows 11 device fleet, Microsoft 365 suite, Intune, and Azure services
Prepare, configure, and deploy computers using Intune and standardized provisioning processes
Deliver daily end-user support, ensuring timely resolution of technical issues and a high level of customer satisfaction
Track, document, and manage incidents using the ticketing system while maintaining accurate and up-to-date records
Monitor hardware inventory and stock levels, ensuring appropriate forecasting and timely replenishment
Manage relationships with external suppliers and internal stakeholders
Actively contribute to global IT initiatives including Azure cloud projects and system compliance requirements
Requirements
New York-based IT administrator
Hands-on support for daily operations and maintenance of Windows 11 device fleet, Microsoft 365 suite, Intune, and Azure services
Prepare, configure, and deploy computers using Intune and standardized provisioning processes
Deliver daily end-user support, ensuring timely resolution of technical issues and a high level of customer satisfaction
Track, document, and manage incidents using the ticketing system while maintaining accurate and up-to-date records
Monitor hardware inventory and stock levels, ensuring appropriate forecasting and timely replenishment
Manage relationships with external suppliers and internal stakeholders
Primary IT Administrator for New York office, overseeing local technology needs
Contribute to major global IT initiatives including Intune MDM and Azure cloud projects
Benefits
The Eki.Academy training catalog, which contains programs that will enhance your skills on our solutions and jobs, learning paths on our digital platform, as well as programs dedicated to our priority challenges, including awareness of environmental issues with the Climate School
Dynamic environment with a strong culture and great offices
Close-knit team with bi-monthly team events and more
Client exposure up to the executive level
Modern office just off Wall Street with best-in-class amenities
An emphasis on work-life balance and 20 days of PTO with 11 annual holidays in a flexible hybrid work environment
Equal employment opportunities to all, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age
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