About the role

  • IT-Prozessmanager responsible for IT process development in telecommunications. Overseeing IT system implementation and managing related processes with a focus on strategic objectives.

Responsibilities

  • Ongoing development of the target definitions for the process organization and IT system landscape of the telecommunications business unit
  • Implementation and management of IT systems and associated processes (e.g., order management, customer service, network operations)
  • Development of strategic objectives
  • Commissioning and management of internal and external service providers and partners
  • Participation in investment decisions, budget and medium-term planning, and analyses for project controlling
  • Regular reporting on results, processes, deviations, and special issues

Requirements

  • University degree (Diploma/Master) in a relevant technical field, industrial engineering, or equivalent
  • Several years of experience in capturing, analyzing, and holistically managing process requirements, ideally in a telecommunications environment
  • Proven practical project management experience
  • Confident handling of data technology and standard PC software such as M365
  • High sense of responsibility, strong customer and goal orientation, high quality of decision-making, and entrepreneurial thinking/acting

Benefits

  • A team that supports each other and communicates openly
  • Colleagues who share their knowledge and an environment where you can ask questions and your opinion matters
  • Significant autonomy, room for your own ideas and projects that you can actively shape
  • Managers who listen and promote development
  • A culture where mistakes are allowed and appreciation is felt
  • Structured onboarding and a genuine induction process
  • Modern technologies and tools, with clearly defined processes

Job title

IT Process Manager

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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