Employee Benefits Account Manager at Acrisure, responsible for client relations and insurance advice. Combining technology with personal service in a hybrid work setting.
About the role
- Hotel Account Manager at ehotel AG ensuring hotel content is up-to-date and managing partnerships. Liaising with hotel partners and contributing to the firm's growth in the hotel industry.
Responsibilities
- You ensure our hotel content is always up to date — by updating, optimizing and performing quality checks
- You manage our hotel partners and suppliers, maintain collaborative relationships and ensure smooth operations through reporting and audits
- You support our hotel procurement team in expanding and enhancing the hotel program for our corporate clients
- You accompany new hotel partners from onboarding through activation of contracted rates
- You coordinate our international database team and ensure processes run efficiently
- You support other departments on projects and contribute your expertise where it is needed
- You create and maintain manuals, process documentation and training materials
Requirements
- You have vocational training or a degree in hotel management, tourism or a comparable field
- You already have initial experience in account management or in relevant roles within the hotel or tourism industry
- You demonstrate strong communication skills, work independently, are well organized and have an eye for detail
- You enjoy working as part of a team, including in an international environment
- You are proficient with Office applications, tech-savvy and quick to learn new systems
- You are business-fluent in German and have very good English; additional languages are a plus
Benefits
- Permanent employment contract and long-term prospects
- Flexible and hybrid working options
- Performance-based bonuses after successfully completing the probationary period
- Discounted Deutschlandticket for your commute
- Free fruit, drinks & regular company and team events
- 28 days of annual leave
- Employer contribution to the company pension plan
- Anniversary payments for long-term service
- Centrally located, air-conditioned workplace in Prenzlauer Berg
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