Technical Operations Manager overseeing building services across North and South America. Driving operational excellence and compliance while collaborating with regional teams.
About the role
- Hybrid Technical Program Manager at Booz Allen, designing end-to-end solutions for complex, cross-functional programs while ensuring alignment with strategic objectives.
Responsibilities
- serve as a hybrid technical and delivery leader responsible for designing end-to-end solutions while overseeing complex, cross-functional programs
- bridge business requirements, technical architecture, and execution, ensuring scalable, secure, and high-quality solutions are delivered on time and aligned to strategic objectives
- partner closely with stakeholders, engineering teams, and leadership to translate vision into actionable, measurable outcomes
- lead the design of end-to-end technical solutions aligned with business and program objectives
- translate business and functional requirements into scalable, secure, and maintainable architectures
- provide architectural guidance and oversight throughout the delivery lifecycle
- ensure solutions align with enterprise architecture, security, and compliance standards
- own program planning, execution, and governance across multiple workstreams
- develop and manage integrated program plans, milestones, dependencies, risks, and budgets
- lead cross-functional teams, including engineering, product, vendors, and business stakeholders
- establish and manage program governance, status reporting, and executive communications
- proactively identify and mitigate risks, issues, and delivery constraints
- serve as a trusted advisor to senior stakeholders and sponsors
- facilitate decision-making across business and technical teams
- communicate complex technical concepts clearly to non-technical audiences
- drive alignment across competing priorities and dependencies
Requirements
- 8+ years of experience in technology delivery roles, including solution architecture or program management
- experience designing and delivering complex, enterprise-scale solutions
- experience in program management, managing multiple workstreams and cross-functional teams
- experience working with modern application architectures, including cloud, microservices, APIs, and data platforms
- experience with Agile or hybrid delivery methodologies
- ability to translate business requirements into technical solutions
- ability to operate at both high-level strategy and detailed technical depth
- ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
- bachelor's degree in a CS, Engineering, or Information Systems field
Benefits
- health, life, disability, financial, and retirement benefits
- paid leave
- professional development
- tuition assistance
- work-life programs
- dependent care
- recognition awards program
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