Customer Support Engineer delivering post - sales support and technical assistance for fintech customers. Collaborating with cross - functional teams to enhance customer success and product feedback.
About the role
- Technical Analyst responsible for documentation management in automotive homologation processes at EDAG, leading technical reference and regulatory compliance.
Responsibilities
- Lead the structuring, preparation and management of the technical documentation required for automotive homologation processes.
- Gather technical information from engineering, quality, product and homologation departments.
- Prepare, review and format dossiers, regulatory reports and document packages.
- Interpret national and international regulatory requirements and translate them into structured documentation.
- Develop and standardize formats, processes and checklists for technical documentation.
- Review and validate document packages prior to regulatory submissions.
- Ensure traceability and technical consistency with regulatory criteria.
- Support technical interfaces with clients and internal departments.
- Conduct document reviews and provide support for internal and external audits.
- Lead mid-level analysts and guide team activities.
Requirements
- Experience in homologation, certification or vehicle safety activities.
- Prior experience with technical documentation, regulatory compliance or document management.
- Intermediate to advanced English (for communication with global teams).
- Bachelor’s degree in Mechanical, Automotive, Electrical, Production Engineering or related fields.
- Hybrid work arrangement in São Bernardo do Campo, SP.
Benefits
- Health insurance with copayment for you and your primary family members (spouse and children).
- Dental insurance for you and your dependents.
- Pharmacy benefit with payroll discount.
- Access to Wellhub to maintain a flexible exercise routine.
- Birthday day off.
- Meal voucher or food allowance.
- Payroll-deductible loan program.
- SESC partnership for leisure and personal enrichment activities.
- Life insurance.
- Transportation voucher or shuttle service for employees assigned at client sites.
- Exclusive discounts at educational institutions.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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