Field Service Technician supporting water treatment and disinfection systems across various industries. Delivering expert service while fostering customer relationships in a dynamic environment.
Responsibilities
Deliver expert service and support for cooling tower cleaning and water disinfection
Provide technical support and escalate complex challenges as needed
Build strong relationships with customers and promote best practices
Ensure full compliance with safety policies and procedures
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
Provide technical support to customers; identifying and resolving customer pain points, escalating as required
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts
Requirements
High school diploma or equivalent
1 year of experience in water treatment or an industrial/mechanical environment
Position requires a current and valid Driver’s License with no restrictions
No immigration sponsorship available
Associate’s degree or trade school certification (Preferred)
Demonstrated mechanical aptitude (Preferred)
Experience in water treatment or specialty chemical industry (Preferred)
Familiarity with boilers, cooling towers, and wastewater treatment systems (Preferred)
Proficiency with Microsoft Office Suite (Preferred)
Benefits
Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
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