Manager overseeing VMaaS and CaaS platforms at Intel. Driving operational excellence and platform modernization initiatives within a large - scale environment.
About the role
- Manager of Live Seller Enablement Services at eBay improving live selling for sellers through interactive, real-time video commerce. Developing services, partnerships, and programs for seller success in live commerce.
Responsibilities
- Identify key barriers and bottlenecks in sellers’ shift to live selling
- Build and deliver programs that simplify and accelerate sellers’ ability to go live, including host training, onboarding, and content support
- Partner with internal stakeholders to align enablement initiatives with overall Live Commerce strategy and product capabilities
- Build and lead a 'Hosting-as-a-Service' model
- Develop frameworks and standards for high-quality hosting, ensuring consistent, engaging live experiences for buyers
- Build and run host certification and development programs to expand hosting talent across markets
- Establish and handle a group of external agencies and creators that deliver live production, content creation, and streaming support
- Define service models, performance standards, and engagement strategies for agency partners
- Collaborate with agencies to co-develop new live commerce offerings, creative formats, and growth initiatives
- Be responsible for the development and delivery of host/seller marketing services, including live content creation, social media amplification, and brand partnership support
- Build toolkits and guidelines for sellers and hosts to drive visibility and audience growth
- Pilot and scale innovative live-selling models that expand eBay’s live inventory
- Collaborate with product and operations teams to introduce new features and service offerings that improve accessibility and seller success
- Continuously assess new technologies and market trends and find opportunities for differentiation.
Requirements
- Bachelor’s degree or equivalent experience in Business, Marketing, or a related field; advanced degree preferred
- 5+ years of experience in e-commerce, creator economy, live streaming, or seller enablement roles
- Proven experience building and scaling programs or services that support creators, sellers, or small businesses
- Strong operational and analytical skills with the ability to translate strategy into execution
- Exceptional communication and cross-functional leadership capabilities
- Deep understanding of live commerce dynamics, including hosting, content production, and audience engagement
- Ambitious attitude with comfort in a fast-paced, evolving environment.
Benefits
- Medical, financial, and/or other benefits
- 401(k) eligibility
- Paid time off benefits, such as PTO and parental leave
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