Program Manager leading fleet operations and technology onboarding at eBay. Collaborating across teams to enhance operational effectiveness and support organizational goals.
Responsibilities
Own and drive fleet operations programs supporting technology onboarding, asset lifecycle management, and retirement across eBay’s technology ecosystem
Establish and run planning and execution rhythms, including annual planning, quarterly forecasting, operating reviews, and ongoing program tracking
Build, document, and operationalize playbooks, processes, and governance models that enable consistent execution across teams
Foster cross-functional collaboration by working alongside Engineering, Legal, Infosec, Privacy, Third Party Risk, Finance, and Procurement teams
Lead vendor-related operational workflows including onboarding, renewals, customer concerns, and issue resolution, ensuring timely and compliant outcomes
Evaluate initiatives through cost, risk, and impact analysis, prioritize work across competing demands, and surface clear recommendations and tradeoffs
Develop clear, compelling presentations and written materials that tell the program story, support decision making, and align collaborators
Communicate progress, risks, and outcomes effectively to senior leaders, translating operational detail into clear, actionable insight
Continuously improve processes, tools, and operating models to reduce friction and scale fleet operations across the eBay enterprise
Requirements
Bachelor’s degree or equivalent practical experience in business, technology, finance, or a related field
Five or more years of experience in program management, technology operations, or business operations
Demonstrated experience leading complex, cross-functional programs and driving execution in matrixed organizations
Demonstrated ability to move work forward in ambiguous environments with effective analytical thinking
Excellent written and verbal communication skills, including experience crafting and delivering executive-level presentations
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