Third-Party & Partner Program Manager ensuring performance, risk oversight, and strategic engagement with operating partners in financial services at Pathward.
Responsibilities
Owns the end-to-end operating partner relationship, serving as the single point of accountability for performance, delivery quality, risk and strategic alignment for assigned commercial finance operating partners.
Develops and executes a comprehensive vendor and partner management plan aligned with organizational goals, including how performance will be measured and improved over time.
Supports the Path to Revenue by assisting with the vendor and partner selection processes.
Builds and maintains partner specific operating plans that align partner delivery to commercial finance strategy.
Establishes, monitors and manages KPIs that demonstrate vendor and partner performance.
Leads third-party risk identification for assigned partners and work with business relationship leaders and control functions to develop remediation strategies.
Oversees the negotiation, drafting, and execution of contracts as well as renewals.
Works closely with internal stakeholders to align vendor and partner management practices with overall business strategy.
Identifies opportunities for process improvements within vendor and partner management practices.
Requirements
Bachelor’s degree in Business Administration, Supply Chain Management, or a related field; preferred.
8 years Vendor Management experience, ideally in financial services.
Strong understanding of vendor management principles, contract negotiation, and risk management.
Excellent interpersonal and communication skills, with the ability to influence and build relationships at all levels.
Proven analytical and problem-solving skills, with a focus on data-driven decision-making.
Experience with vendor management software and tools.
Ability to thrive in a fast-paced, dynamic environment.
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