Hybrid Operations Assistant – Events

Posted 7 hours ago

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About the role

  • Operations Assistant coordinating exhibitor orders and providing support for B2B events. Join a vibrant team facilitating logistics for various exhibitions in the UK and potentially overseas.

Responsibilities

  • Coordinate and manage exhibitor stand orders, assisting exhibitors with their pre-show orders to achieve revenue targets
  • Point of contact for exhibitors & their stand and show queries
  • Liaising with exhibitors to ensure all receive the highest level of customer service pre-show, onsite and post-show.
  • Support / management of exhibitor manuals
  • Regular floorplan and exhibitor list audits
  • Administrative support & form collation
  • Supporting the operations team pre show and onsite during the show seasons.
  • Predominantly UK based with potential for onsite working at overseas shows.

Requirements

  • Ideally 3 - 6 months’ work experience in the events sector or in a similar customer facing role
  • High standards of communication via email and over the phone
  • Excellent organisation and time-management skills
  • Impeccable customer service and problem-solving skills
  • Ability to hit deadlines and work under pressure
  • Competence in Microsoft Office products including ability to use Excel
  • Attention to detail and accuracy

Benefits

  • Birthday day off
  • Flexible working as well as hybrid working
  • Enhanced family pay (maternity & paternity)
  • Cycle to work scheme
  • Interest free travel loans
  • Free online academy to focus on professional development and upskilling
  • Specialist external performance coach services available to all employees
  • Employee assistance programme
  • 24/7 access to our virtual GP service
  • Long service awards
  • Pension as well as offering salary sacrifice
  • Life cover
  • Group income protection
  • Regular company socials organised throughout the year

Job title

Operations Assistant – Events

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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