Event Producer leading high - standard brand activations for IMA, a creative agency. Responsible for execution across all delivery phases and effective campaign management in Cape Town.
About the role
- Operations Assistant coordinating exhibitor orders and providing support for B2B events. Join a vibrant team facilitating logistics for various exhibitions in the UK and potentially overseas.
Responsibilities
- Coordinate and manage exhibitor stand orders, assisting exhibitors with their pre-show orders to achieve revenue targets
- Point of contact for exhibitors & their stand and show queries
- Liaising with exhibitors to ensure all receive the highest level of customer service pre-show, onsite and post-show.
- Support / management of exhibitor manuals
- Regular floorplan and exhibitor list audits
- Administrative support & form collation
- Supporting the operations team pre show and onsite during the show seasons.
- Predominantly UK based with potential for onsite working at overseas shows.
Requirements
- Ideally 3 - 6 months’ work experience in the events sector or in a similar customer facing role
- High standards of communication via email and over the phone
- Excellent organisation and time-management skills
- Impeccable customer service and problem-solving skills
- Ability to hit deadlines and work under pressure
- Competence in Microsoft Office products including ability to use Excel
- Attention to detail and accuracy
Benefits
- Birthday day off
- Flexible working as well as hybrid working
- Enhanced family pay (maternity & paternity)
- Cycle to work scheme
- Interest free travel loans
- Free online academy to focus on professional development and upskilling
- Specialist external performance coach services available to all employees
- Employee assistance programme
- 24/7 access to our virtual GP service
- Long service awards
- Pension as well as offering salary sacrifice
- Life cover
- Group income protection
- Regular company socials organised throughout the year
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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