Customer Service Agent responsible for managing inquiries about parking services. Working with a team to enhance customer support experience in Düsseldorf.
About the role
- Electromeister:in serving customer energy queries in Bamberg. Handling energy project management and client technical inquiries in a regional energy provider context.
Responsibilities
- Point of contact for our customers regarding energy feed‑in
- Preparation of quotations for electricity connections
- Preparation of the technical implementation of grid construction / network expansion measures
- Connection of renewable energy installations
- Coordination and execution of energy projects
- Responsibility for the entire project process from the customer’s idea to first energization
- Providing technical information to customers
Requirements
- Successfully completed vocational training with further qualification as a Master Craftsman or Technician in Electrical Engineering, or equivalent
Benefits
- Christmas bonus
- Contribution toward sick pay
- Accident insurance
- Company pension scheme
- Childcare support options
- Advisory services for care of relatives
- Flexitime account (time bank)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer service representative handling second - level support for parking inquiries in Düsseldorf. Collaborating with the team to enhance customer service standards and manage complaints.
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