Senior Manager leading design and implementation of integration solutions for enterprise systems at Simpson Thacher. Collaborating with teams to enhance scalability, security, and reliability.
About the role
- AI Solutions Consultant at Duvo helping clients design, configure, and scale AI solutions. Collaborating with managers in the Retail/CPG sector to transform workflows into automated solutions.
Responsibilities
- Collaborate with Transformation Managers in discovery sessions to map out current processes step-by-step.
- Translate workflows into precise agent instructions, including systems to touch, data to read/write, decision rules, and exception paths.
- Prototype agent flows quickly using Duvo’s platform tools, validate assumptions with real data, and iterate rapidly.
- Configure Duvo agents via the platform, defining data sources (e.g., ERPs, portals, spreadsheets, emails).
- Set up actions, guardrails, prompts, and logic for decision-making and exception handling.
- Run tests end-to-end, debug issues, and iterate until agents are stable in production.
- Create basic documentation, runbooks, and training materials to ensure customer teams understand how agents function and how to interact with them.
- Monitor agent performance, tracking success rates, exception types, time saved, and error patterns.
- Suggest improvements to workflows and logic to increase coverage and reduce manual intervention.
- Collaborate with Transformation Managers to clone and adapt successful agents across categories, functions, and new clients.
- Provide feedback on recurring patterns to Product and Engineering to inform pre-built agents and platform features.
- Support Sales and Transformation Managers in late-stage opportunities with tailored demos and quick technical feasibility checks.
- Provide rough level-of-effort and value estimates based on similar client use cases.
Requirements
- 3–6 years of experience in one or more of the following areas:
- Implementation, solutions consulting, or customer engineering for B2B SaaS.
- Operations or analytics roles in retail or CPG (supply chain, category management, finance ops) with heavy tool usage.
- Management or technical consulting, ideally having experience in process automation and workflow optimization
- Direct experience working with business stakeholders, not just IT.
- Strong analytical and systems thinking; you excel at unpacking complex processes and edge cases.
- Very comfortable with tools; familiarity with spreadsheets, basic scripting, or SQL is a plus, but not required.
- Quick to learn and master Duvo’s platform and explain it clearly to others.
- Strong communicator; able to run working sessions with operators and explain trade-offs to non-technical stakeholders.
- Fluent in English; additional European languages are a plus.
Benefits
- A smart, motivated team that values ownership and candor
- The chance to shape both product and culture while working on cutting-edge AI challenges
- Real impact—your work will ship to customers and move the business
- Competitive compensation, including equity
- You can trade cash compensation for equity
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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