Hybrid AI Solutions Consultant

Posted 4 hours ago

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About the role

  • AI Solutions Consultant at Duvo helping clients design, configure, and scale AI solutions. Collaborating with managers in the Retail/CPG sector to transform workflows into automated solutions.

Responsibilities

  • Collaborate with Transformation Managers in discovery sessions to map out current processes step-by-step.
  • Translate workflows into precise agent instructions, including systems to touch, data to read/write, decision rules, and exception paths.
  • Prototype agent flows quickly using Duvo’s platform tools, validate assumptions with real data, and iterate rapidly.
  • Configure Duvo agents via the platform, defining data sources (e.g., ERPs, portals, spreadsheets, emails).
  • Set up actions, guardrails, prompts, and logic for decision-making and exception handling.
  • Run tests end-to-end, debug issues, and iterate until agents are stable in production.
  • Create basic documentation, runbooks, and training materials to ensure customer teams understand how agents function and how to interact with them.
  • Monitor agent performance, tracking success rates, exception types, time saved, and error patterns.
  • Suggest improvements to workflows and logic to increase coverage and reduce manual intervention.
  • Collaborate with Transformation Managers to clone and adapt successful agents across categories, functions, and new clients.
  • Provide feedback on recurring patterns to Product and Engineering to inform pre-built agents and platform features.
  • Support Sales and Transformation Managers in late-stage opportunities with tailored demos and quick technical feasibility checks.
  • Provide rough level-of-effort and value estimates based on similar client use cases.

Requirements

  • 3–6 years of experience in one or more of the following areas:
  • Implementation, solutions consulting, or customer engineering for B2B SaaS.
  • Operations or analytics roles in retail or CPG (supply chain, category management, finance ops) with heavy tool usage.
  • Management or technical consulting, ideally having experience in process automation and workflow optimization
  • Direct experience working with business stakeholders, not just IT.
  • Strong analytical and systems thinking; you excel at unpacking complex processes and edge cases.
  • Very comfortable with tools; familiarity with spreadsheets, basic scripting, or SQL is a plus, but not required.
  • Quick to learn and master Duvo’s platform and explain it clearly to others.
  • Strong communicator; able to run working sessions with operators and explain trade-offs to non-technical stakeholders.
  • Fluent in English; additional European languages are a plus.

Benefits

  • A smart, motivated team that values ownership and candor
  • The chance to shape both product and culture while working on cutting-edge AI challenges
  • Real impact—your work will ship to customers and move the business
  • Competitive compensation, including equity
  • You can trade cash compensation for equity

Job title

AI Solutions Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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