Client Solutions Manager managing a portfolio of enterprise customers for an on - demand expert network. Driving account growth and coaching a high - performance team alongside product and engineering.
About the role
- Solutions Engineer building technical solutions for healthcare software using Canvas SDK and collaborating with customers. Responsibilities include coding, integration, and mentoring across engineering teams.
Responsibilities
- We're hiring a Solutions Engineer to join our Engineering team and build the technical bridge between customer needs and platform capabilities.
- As a Solutions Engineer, you'll architect and implement custom solutions using the Canvas SDK, build reusable plugins and integrations, and extend our platform's capabilities to meet complex healthcare automation challenges.
- You'll partner closely with Solutions Consultants to prototype rapidly, validate technical approaches, and deliver production-ready solutions that delight customers.
- This is a builder role where you'll directly impact how healthcare providers leverage our EMR platform while contributing to the evolution of our developer tools and SDK.
- Build production-ready solutions using the Canvas SDK, demonstrating mastery of event-driven architectures, handlers, and effects.
- Transform PRDs from Solutions Consultants into elegant, maintainable code that solves real healthcare workflow challenges.
- Create robust plugins and integrations that extend platform capabilities while maintaining HIPAA compliance and clinical documentation standards.
- Develop and maintain a library of reusable components and patterns that accelerate future solution delivery.
- Identify gaps in SDK capabilities and contribute directly to platform improvements through pull requests and feature development.
- Design and implement new SDK features that enable broader solution patterns across the customer base.
- Build developer tools and utilities that improve the efficiency of both internal teams and external developers.
- Create technical documentation, integration guides, and reference implementations for complex solutions.
- Partner with Solutions Consultants to validate technical feasibility and architect optimal approaches.
- Collaborate with core engineering teams to align custom solutions with platform roadmap and architectural standards.
- Enable customer success through technical workshops, debugging sessions, and solution handoffs.
- Mentor Solutions Consultants on technical concepts and best practices for SDK usage
Requirements
- Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience
- 2+ years of professional software development experience with modern web stacks
- Demonstrated ability to build end-to-end solutions from requirements to production deployment
- Strong problem-solving skills with ability to navigate ambiguous technical challenges
- Proficiency in Python is mandatory.
- JavaScript/TypeScript and modern frontend frameworks (React preferred) are a bonus.
- Experience with API design, event-driven architectures, and plugin-based systems
- Strong understanding of software design patterns, testing practices, and code maintainability
- Comfort with rapid prototyping while maintaining production-quality standards
- Experience with version control, CI/CD pipelines, and modern development workflows
- Interest in healthcare technology and improving clinical workflows through automation
- Understanding of healthcare data standards (FHIR, HL7) or willingness to learn quickly
- Ability to translate clinical requirements into technical architecture decisions
- Appreciation for the complexity and criticality of healthcare systems
- Builder mentality—passionate about creating solutions that directly impact users
- Collaborative approach to problem-solving with strong communication skills
- Growth mindset with ability to learn new technologies and domains rapidly
- Pragmatic engineering approach—knows when to build for today versus tomorrow
- Customer empathy with drive to understand and solve real user problems
- Experience building or maintaining SDKs, developer tools, or platform products (nice-to-have)
- Background in healthcare IT, EMR integrations, or clinical systems (nice-to-have)
- Familiarity with regulatory requirements (HIPAA, FDA guidelines) for healthcare software (nice-to-have)
- Experience with Python for backend services or data processing (nice-to-have)
- Prior experience in customer-facing engineering or solutions architecture roles (nice-to-have)
- Contributions to open-source projects or technical community engagement (nice-to-have)
Benefits
- Canvas Medical provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Research shows that women and other minority groups might avoid applying if they don't meet 100% of the qualifications. We encourage you to apply even if you don't meet everything listed in the job posting.
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