Manage existing banking relationships while achieving financial targets as Senior Virtual Relationship Manager. Focus on excellent customer service and banking product knowledge in a dynamic environment.
About the role
- Account Manager for Egypt driving sustainable animal nutrition solutions at dsm-firmenich. Building partnerships, optimizing customer portfolios, and ensuring order-to-cash processes.
Responsibilities
- Manage and grow a portfolio of customers by identifying new business opportunities and developing existing accounts in line with regional strategy.
- Achieve sales, gross profit, new business development, and CAPs targets while optimizing customer portfolio profitability.
- Plan and execute regular customer visits, define customer action plans, and deliver timely and accurate sales and activity reports.
- Collect and share customer, competitor, and market intelligence, including monitoring customers’ financial and economic situations.
- Ensure smooth order‑to‑cash processes, including cash collection, resolution of customer complaints, and compliance with commercial tools and company policies.
Requirements
- A university degree—ideally a PhD—in Veterinary Medicine, Agricultural Engineering, Animal Nutrition, or a closely related field.
- Several years of direct experience in the Egypt animal nutrition market, with a strong understanding of its customer dynamics, business culture, and growth potential.
- A proven track record of professional or scientific achievements that demonstrate your expertise and commitment to excellence.
- Excellent interpersonal and communication skills, thriving in customer-facing roles and building long-term, trust-based relationships.
- High self-motivation and independence, with a results-driven mindset and the ability to manage complex sales projects from start to finish.
- Fluency in Arabic and English, a valid driving license, and full availability to travel—ensuring flexibility and responsiveness across the region.
Benefits
- The opportunity to work independently in the Egypt market while being part of a collaborative, international team that shares knowledge, supports growth, and celebrates diverse perspectives.
- Access to global resources, tools, and development opportunities to help you thrive professionally and personally.
- A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next
- Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership
- Customer-first approach, turning ideas into impactful solutions
Job title
Job type
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