Director of Sales at Domestic & General managing UK contact centre sales and ensuring regulatory compliance. Overseeing performance, demand generation, and leading outsourced partners.
Responsibilities
Define and execute the UK sales strategy to deliver growth, customer value and regulatory excellence
Lead internal and outsourced sales operations, ensuring consistent performance and conduct
Own UK sales targets, including revenue, conversion, margin and customer value
Provide oversight of outsourced partners across performance, risk, quality and contractual outcomes
Partner with Marketing on demand generation, pricing and proposition strategy
Ensure full compliance with FCA requirements, SMCR responsibilities and internal policies
Lead performance management, KPIs, MI and strategic interventions
Oversee workforce planning to ensure capacity aligns with sales demand
Drive colleague capability, engagement and incentives while managing conduct risk
Lead pricing analysis and commercial optimisation
Monitor market and competitor trends to identify risks and opportunities
Contribute to wider UK Operations strategy and transformation
Requirements
Expertise in regulated sales operations (financial services, insurance or similar)
Strong knowledge of FCA conduct rules and SMCR governance
Experience leading large, multi-channel sales teams across internal and outsourced models
Advanced commercial and data-driven decision-making skills
Proven track record delivering significant sales performance at scale
Benefits
Competitive salary
Annual discretionary bonus depending on performance
Generous pension scheme - contributions matched up to 7.5%
25 days holiday plus bank holidays, with option to buy or sell up to 5 days
Free D&G protection plan and employee discounts to family and friends
Health cash plan for essential healthcare costs
Life assurance - cover of 4x basic salary
Dedicated online benefit portal for financial wellbeing and support services
Junior Fixed Income Sales contributing to revenue growth of Debt and Credit desk at Kepler Cheuvreux. Ensuring coverage of institutional investors and operational rigor within the desk.
Sales Operations Associate creating and updating customer opportunities for SmartestEnergy. Involves data entry and collaborating with team members in a hybrid work setting.
Digital Marketing Intern assisting the U - Haul Retail Sales team in Phoenix, AZ. Gaining hands - on experience in digital marketing campaigns and strategies alongside experienced professionals.
Sales Director leading teams to generate growth in the Water Solutions sector. Focusing on North American and EMEA markets with significant revenue potential.
Sales Associate for Stryker's Sports Medicine team developing relationships and supporting sales in Newcastle, Middlesbrough, York, and Leeds. Engaging in customer education and business development within the healthcare sector.
Trauma Sales Associate supporting sales of Stryker Trauma products in West Virginia. Providing exceptional client service and developing surgical expertise in a dynamic environment.
Manager, Sales Performance & Engagement analyzing performance and driving engagement for 100+ sales team members. Leading programs to motivate and manage key sales performance initiatives at Sun Life.
Fall Protection Specialist at 3M focusing on technical queries, training, and project conversions. Engaging with customers and marketing teams for fall protection campaigns.
Sales Analyst responsible for performance dashboards and sales reporting within BD’s healthcare solutions. Collaborating with sales leadership to drive insights and optimize sales processes.