Sales Support Officer responsible for managing contracts and supporting sales teams in the UK. Ensuring operational excellence and customer satisfaction while handling various sales processes.
Responsibilities
Build and maintain strong relationships with internal and external partners.
Support the sales team by managing incoming contract documentation and telephone queries.
Manage and monitor the sales pipeline, ensuring timely follow-up and resolution of issues, including credit referrals.
Complete quoting activity for smaller dealerships, ensuring accuracy and alignment with sales strategy.
Validate contracts and perform system data entry with high attention to detail.
Liaise with internal stakeholders to resolve operational issues and ensure seamless processing.
Maintain CRM and other systems with up-to-date and accurate information.
Identify and signal sales opportunities to the sales team.
Participate in relevant regulatory examinations and ensure compliance with company policies.
Requirements
Knowledge of Financial Services (FCA/TCF)
Strong attention to detail and time management
Experience with Excel and other Microsoft Office tools
Excellent verbal and written communication skills
Ability to manage inbound/outbound customer calls
GCSE Maths or equivalent
Experience in equipment leasing and vendor finance (Extras)
Proactive mindset and ability to take ownership (Extras)
Benefits
Two working days per year volunteering for a local charity.
Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
Flexible hours with possibility to work from home
Career development opportunities: online learning, member development programs.
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