Student Advisor responsible for converting leads into enrolled students for international study and work programs. Engaging clients through various communication channels in a dynamic team environment.
About the role
- Sales Support role in Commercial department assisting vendors and dealers from request to finalization. Ensuring alignment with business processes and compliance with company policies.
Responsibilities
- Supportare il processo di vendita per raggiungere e superare gli obiettivi di business
- Fornire un servizio clienti eccezionale a tutti gli stakeholder, interni ed esterni.
- Preparare contratti e documenti, collaborando con i team Risk, Legal, Finance e Asset Management.
- Contatto quotidiano via email o telefono con dealer, partner, vendor e clienti.
- Mantenere una comunicazione costante con il team e il Team Leader per gestire efficacemente il flusso di lavoro.
- Garantire che la documentazione sia completa e conforme ai requisiti di credito.
- Sviluppare relazioni positive e consultive con vendor, clienti e colleghi.
- Onboarding dei clienti, compreso il processo di onboarding antiriciclaggio (AML)/conoscenza del cliente (KYC).
- Collaborare proattivamente con il team, monitorare i carichi di lavoro e rispettare gli SLA.
Requirements
- Capacità di rivedere e analizzare le informazioni, attenzione al dettaglio e problem solving.
- Ottime capacità di comunicazione e di lavoro in team
- Capacità di utilizzare la suite Microsoft Office, come Word, Excel e Outlook.
- Capacità di lavorare in un ambiente con ritmi molto veloci.
- Italiano madrelingua e buona conoscenza dell'inglese
- La conoscenza teorica del nostro core business sarà considerata un plus!
Benefits
- Due giorni lavorativi all'anno di volontariato per un ente di beneficenza locale.
- Programma di salute e benessere che include cibo sano, controlli sanitari gratuiti, attività divertenti per la salute e la vitalità.
- Orario flessibile con possibilità di lavorare da casa
- Opportunità di sviluppo professionale: apprendimento online, programmi di sviluppo per i membri.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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