Hybrid Lease Administrator, Operations

at DLL

• Job title: Lease Administrator, Operations
• Job type: Contract
• Experience level: Mid level, Senior
• Salary: CA$52,323 - CA$78,484 per year
• Degree requirement: Postgraduate Degree
• Location requirements: Hybrid, Burlington, Canada

About the role

• Lease Administrator responsible for financial and non-financial adjustments in retail transactions. Ensure compliance with corporate policies while supporting system audits and reports.

Responsibilities

• Responsible for the accurate and timely updates of all necessary information in DLL’s back end system. Relating to financial adjustments (Including but not limited to):
• Add-on’s
• Restructures
• Assignments and Assumptions
• Address changes and any necessary tax changes
• Credit and Re-bills
• Responsible for the accurate and timely updates of all necessary information in DLL’s back end system. Relating to non-financial adjustments (Including but not limited to):
• Email invoicing setup
• Asset address location changes
• Tax adjustments
• Insurance setups
• Contract Terminations
• Full contract closures
• Partial contract closures
• Reapplication of lifted funds during processing
• Monthly contract mirrors and write off terminations
• Responsible for conducting daily, weekly, monthly and ad-hoc system audits, including the completion of findings.
• Pre-authorized payment setups
• Back-up to others as deemed necessary and assigned by manager.
• Responsible for file preparation for imaging.
• Responsible for amending the necessary information ensuring all financial information/amendments are processed within the agreed upon timelines.
• Develop and maintain a positive consultative relationship with internal customers as it relates to key system requirements and processes.
• Accountable for achieving daily, weekly and monthly KPI’s and SLA’s.
• Ongoing procedure review and update, including updating procedures, training manuals, and reports.
• Support the implementation of IT projects, which includes but not limited to the creation of: test cases, execution of test cases, creation/amendment of procedures/training material, and training of users.
• Responsible for ensuring that proper records are kept and that policies and procedures are followed, as well as, ensuring all internal controls are adhered too.
• Responsible for managing the Lease Administration portion of all system testing and training as it relates to Projects/Desktop/Off-Site testing.

Requirements

• Strong attention to detail and excellent keying data entry skills
• Having worked in a Finance or Operations function with leasing or financing industry experience considered an asset
• Ability to manage multiple priorities within tight timeframes while maintaining ongoing attention to detail while meeting set deadlines.
• Must be self-directed, decisive and goal oriented.
• Comfortable working in an empowered work environment with established goals/expected results and limited step-by-step direction.
• Ability to embrace and champion change
• Capable of driving growth capacity by continuously looking for better ways to improve processes
• Excellent problem-solving skills along with logical thinking
• Excellent verbal and written communication skills along with effective interpersonal skills
• Able to work independently
• Excellent planning & organizational skills
• Solid team player with the ability to work in a very demanding, fast-paced environment
• Proficient in MS – Word & Excel and Outlook
• Ability to work from Burlington office 2x per week
• Post-Secondary education a requirement or relevant work experience preferred

Benefits

• Two working days per year volunteering for a local charity
• Bonus plan
• Remote working from home opportunities
• Flexible hours
• Career development opportunities: online learning, member development programs, Tuition reimbursement program.
• Outstanding Medical, Dental, Vision and Paramedical benefit programs
• Employer paid defined contribution pension plan
• Industry leading Vacation package
• Subsidized Gym membership programs
• Employee Referral program
• Open concept modern working environment