1st Level Support Expert providing customer assistance in finance software. Analyzing inquiries and supporting users while ensuring personal development through training opportunities.
About the role
- Enterprise Account Executive at DistillerSR fostering client relationships while developing new opportunities in enterprise sales. Focused on life science research market with a growth mindset.
Responsibilities
- Consistently deliver net new revenue growth on a monthly, quarterly and annual basis
- Play an integral part in Prospecting, generating new opportunities, and developing customers that will turn into long-lasting relationships
- Demonstrate a keen understanding of Pipeline management and execution
- Develop trusted relationships with a portfolio of major clients and prospects
- Acquire a thorough understanding of priority customer needs and requirements
- Expand relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are implemented and delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Strong discipline with respect to Forecasting, Data Hygiene, and Forecast Accuracy
- Perform administrative duties related to sales and internal processes, including weekly and monthly reporting of activities using CRM software.
- Demonstrating best practices with ongoing CRM clean data management
- Attend weekly conference calls and weekly Sales meetings to update product knowledge, share success stories, and discuss selling strategies.
- Role requires intermittent travel related to customer meetings as well as attending required conferences and industry trade shows
Requirements
- Bachelor's degree
- Experience with enterprise sales in the life science research market
- Proven performance results
- Ability to manage vertical markets to ensure reach and frequency targets are being met on a daily/weekly/monthly basis.
- Exceptional client interaction skills.
- Excellent written and verbal communication skills
- Excellent presentation skills
- Demonstrated negotiation skills
- A high-level thinker who also has an appetite for keeping track of details and timelines
- A passion for sales and the drive to meet and exceed targets set by the company.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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