Analista de Sistema de Gestão Integrado buscando melhorias nos sistemas da empresa. Monitorando requisitos legais e conduzindo auditorias para conformidade nas normas ISO.
About the role
- Seeking System Analyst with 7+ years in debt collection for global IT outsourcing firm. Hybrid working in Warsaw with a salary of 33,000 - 35,500 PLN + VAT.
Responsibilities
- Analyzing business requirements and translating them into clear, consistent, and unambiguous system requirements
- Preparing system specifications, covering both functional and non-functional requirements to ensure complete and structured documentation
- Modeling data within the debt collection system, defining data processing rules, validation mechanisms, and dependencies to ensure accuracy and consistency
- Designing and documenting integrations between the debt collection system and external systems, ensuring secure and reliable data exchange
- Defining non-functional requirements, particularly in the areas of performance, security, availability, and auditability, ensuring regulatory and operational compliance
- Collaborating closely with IT teams, architects, and the system vendor, ensuring alignment between solution design and technical architecture
- Participating in fit-gap analysis, evaluating configuration versus customization options and recommending optimal approaches
- Preparing data migration requirements and supporting cutover and go-live processes, ensuring smooth system transition and operational continuity
- Supporting system and integration testing, as well as preparing the solution for User Acceptance Testing
- Identifying and escalating technical risks, particularly those related to architecture, integrations, and data quality
- Supporting production deployment and post-go-live stabilization, ensuring system reliability during the hypercare phase
Requirements
- 7+ years of professional experience in the debt collection / receivables management industry – mandatory
- Work in a hybrid set up (3 days onsite in Wroclaw and 2 days WFH) - Necessary condition
- Knowledge of financial and regulatory frameworks relevant to debt collection operations, including regulations such as DORA and NIS2, ensuring compliance in system design and integration
- Familiarity with ISO standards, supporting governance and quality alignment within regulated debt collection environments
- Proven experience in projects related to debt collection or receivables management systems, ensuring strong understanding of collection workflows, case management, and operational dependencies
- Experience in data migration projects involving debtor and receivables data, supporting structured transition between legacy and target collection systems
- Experience working in distributed environments, enabling effective collaboration across locations
- Experience working in global corporate environments, ensuring structured communication and alignment with international standards across collection operations and IT teams
- Strong system analysis skills, enabling precise requirement definition and solution structuring for debt collection platforms and related systems
- Experience in data modeling and defining system rules, particularly for debtor, receivables, and collection process data, ensuring logical consistency and data integrity
- Experience designing integrations between debt collection systems and other enterprise platforms (e.g., CRM, ERP, payment systems), ensuring secure and scalable communication between systems
- Strong understanding of non-functional requirements, particularly performance, security, auditability, and regulatory traceability in debt collection environments
- Strong documentation skills, ensuring clarity, traceability, and maintainability of specifications for collection system implementations
- Experience collaborating with IT teams and external vendors during debt collection system implementation or transformation projects
- Experience supporting system testing and quality assurance processes for collection-related functionalities, ensuring delivered solutions meet defined requirements
- Experience supporting data migration and system go-live activities in debt collection system deployments, ensuring operational readiness
- Strong domain knowledge in debt collection and receivables management is required.
Benefits
- Private healthcare
- Multisport card
- Trainings
- Flexible working conditions
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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