Commercial Sales Manager responsible for driving sales growth and managing customer relationships in the data center industry. Develop sales strategies and collaborate with cross-functional teams for success.
Responsibilities
Develop and implement comprehensive sales strategies to achieve revenue targets and market expansion goals.
Conduct market research to identify new business opportunities and stay abreast of industry trends and competitive landscape.
Create sales plans, forecasts, and budgets to ensure alignment with company objectives.
Build and maintain strong relationships with key clients, understanding their needs and providing tailored data center solutions.
Conduct regular client meetings, presentations, and negotiations to secure new business and renew existing contracts.
Address client concerns and ensure high levels of customer satisfaction.
Regularly cold-call colocation prospects who could benefit from Digital Realty solutions.
Respond in a timely manner to all inbound leads. Leads can come as direct referrals and through industry-specific channels such as brokers, consultants, and telecom and systems integrators.
Clearly articulate the value proposition of Digital Realty colocation products, while differentiating product offerings from those of our competitors.
Develop proposals and the associated preparation/presentation of literature.
Negotiate deals and contract business terms and conditions with customers, staying in line with the parameters provided by Digital Realty management.
Present basic engineering principles in relation to power and cooling.
Plan preliminary design, presentation and evaluation of customer colocation solutions including capital budgeting, operational detail and scheduling of proposed projects.
Understand and use the vernacular of data centres, connectivity and technology.
Clearly present deal business terms and operational considerations to management.
Regularly report and forecast your sales activities to management through our CRM software.
Attend major industry trade shows and functions as determined by management.
Requirements
A bachelor's degree from a four-year college or university and at least four years of related experience and/or training (preferred).
In lieu of a BA/BS degree, you must have 8+ years of related experience to qualify for this role.
The proven ability to negotiate and close transactions.
Outstanding account management skills.
The ability to effectively present value propositions for product sets, independent of pricing.
The skill to discuss and design data center/colocation concepts.
The ability to cold-call and generate meaningful opportunities.
Polished presentation skills and the ability to respond to questions from groups of customers, managers and the general public.
Strong verbal and written communication skills and public speaking skills.
A high level of commitment to customer service.
A teamwork orientation and the ability to work with internal operations, finance and management.
An understanding of basic contract terms.
Advanced MS Word, PowerPoint and salesforce.com or similar CRM experience.
Proficiency with MS Excel including the ability to perform basic financial analysis of deal economics. You should be able to discern 'good' deals from 'bad' deals based upon management-provided financial guidelines.
The ability to create, format and proof professional proposals, presentations and other customer facing documentation.
Analytical and quantitative skills with the ability to analyze and solve problems involving several options with limited information.
The skill to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently.
Demonstrated ability to work well under pressure.
Strong organizational skills, attention to detail, a proactive approach and openness to new ideas and procedures.
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