Support in deploying a Safety Management SaaS solution for ADEO. Engage in change management and operational deployment tasks.
DS
Hybrid Product Manager, Customer Communication
Posted last week
About the role
- Product Manager responsible for B2C customer communication at Digital Charging Solutions. Shaping customer interactions across product lifecycle with focus on effective communication and governance.
Responsibilities
- Taking end-to-end ownership of B2C customer communication
- Shaping how we communicate with millions of customers across the full lifecycle
- Defining and evolving a future-proof communication platform
- Translating customer and business needs into platform capabilities
- Owning the complete communication chain end to end
Requirements
- Several years of experience as a Product Manager in a B2C product environment
- Proven track record of shipping and scaling impactful product features
- Strong hands-on, can-do mindset with a clear focus on outcomes
- Solid experience in customer communication or messaging platforms
- Strong platform and systems thinking, including consolidation of tools and processes to drive efficiency
- Confident working closely with engineering and IT, with solid technical understanding
- Pragmatic, structured, and comfortable with end-to-end ownership and accountability
Benefits
- Subsidized gym membership
- Subsidized office lunch benefit
- Personal development budget for professional growth
- Monthly mobility budget
- Offsite/ team events
- Modern, sunny offices in Berlin & Munich
- 2 days of home office in a week
- Delicious coffee & tea
- Fresh fruits
- An office dog friendly environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Head of Product - Lottery overseeing regulated lottery products for EveryMatrix, a leading B2B SaaS iGaming provider. Collaborating with teams on product specifications, designs, and customer engagements.
Senior Product Owner leading the development of digital products for Porsche Digital. Driving the vision, strategy, and execution of the Content Hub while collaborating with cross - functional teams.
Product Owner collaborating with teams to enhance mobile applications for the world's leading hotel commerce platform. Responsibilities include backlog management and agile ceremonies.
Product Owner leading IT enhancements and governance for PG&E’s energy efficiency programs. Collaborating cross - functionally to align business needs and technology solutions with regulatory compliance.
IT Product Owner ensuring the stable operation of DILI platform for Zurich Life Insurance. Collaborating with external partners and managing the IT service lifecycle from launch to operation.
Product Manager responsible for CIAM strategies, delivering secure customer identity solutions at IDEXX. Collaborating with cross - functional teams for operational stability and security maturation.
Joining Universal Music as a Working Student in Digital Product Management. Engage with product managers and users to enhance the internal product called ALPHA.
Product Manager overseeing the lifecycle of hedging products at Fortum. Collaborating with customers and teams to enhance electricity price hedging solutions.
Senior Manager responsible for Polaris integration product ownership at Pfizer, overseeing tech solutions for improved patient engagement and business growth.