Manager supporting COO in executing strategic initiatives for a leading virtual care provider. Collaborating with executives and managing cross-functional projects in a fast-paced environment.
Responsibilities
Partner closely with the COO on high-priority strategic initiatives, providing analysis, synthesis, and execution support to drive impact across Go-to-Market and Operations
Serve as a trusted advisor and sounding board on key decisions (i.e. pricing, RFP strategy, new program design, efficiency opportunities, and service development)
Translate the COO’s vision and objectives into concrete action plans, ensuring accountability, clarity, and timely follow-through. Ensure decisions made at the COO level are clearly cascaded, understood, and acted upon across all relevant teams.
Prepare materials and briefing documents for Board of Directors meetings, including GTM update presentation
Support the preparation of internal and external communications for the COO, ensuring tone, clarity, and alignment with the company’s strategic direction.
Lead or support special initiatives as assigned by the COO from operational pilots and process redesigns to cross-functional change management and internal communications.
Requirements
Based in Montreal and bilingual (English and French)
5+ years of experience in strategy, consulting, chief-of-staff, or senior program/project leadership roles
Proven experience working directly with C-level executives and Boards
Exceptional written and verbal communication skills, including experience drafting executive-level messaging
Strong project management capability, able to drive complex, cross-functional initiatives from idea through to execution
Highly organized, detail-oriented, and comfortable managing competing priorities in a fast-paced environment
Demonstrated discretion and ability to handle sensitive and confidential information with integrity
A strategic, proactive, resourceful, and collaborative mindset
Required to be in the office at least 4 days a week
Benefits
Access to the Dialogue app and virtual mental health support for you and your family
Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
4 weeks vacation, 9 wellness days, and 1 volunteer day
Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
Work abroad up to 4 weeks/year
Incentive plans, referral bonuses & RRSP matching
Learning via Coursera, external training budget & mentorship
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