Senior Project Manager driving enterprise - wide quality improvement initiatives at ProHealth Care. Ensuring compliance with policies and maintaining performance measurement processes.
About the role
- Senior Project Manager leading IT solution projects such as migrations and deployments at DGR Systems. Responsible for full project lifecycle and ensuring delivery on time and budget.
Responsibilities
- Successful execution and delivery of client experience and project outcomes
- Manage client relationships through the delivery lifecycle (Bid – Completion)
- Partner with internal and external parties to define the approach and scope of projects
- Safeguard and manage project delivery experience
- Prepare the delivery team for project preparation with tools of defined milestones and project plans that align with the scope of work
- Deliver client work product that has been peer-reviewed to DGR Standards
- Manage project scope and implement change control procedures across the team to ensure that changes to deliverables or functionality are handled appropriately
- Identify issues and assess project risks quickly and proactively, taking appropriate actions as required
- Proactively (timely and accurately) report project status and potential risk concerns to DGR leadership inclusive of individual performance
- Identify opportunities to drive project delivery efficiency and enhance customer experience
- Provide guidance and mentorship to junior team members
- Other duties as assigned
Requirements
- Bachelor’s degree, or equivalent, is required
- 5 years of proven experience with client-facing and project/product management
- Ability to understand the why of project delivery methodologies and approaches and develop low-friction means of achieving adherence to them from internal and external participants
- Ability to understand and proactively manage emotional quotient (EQ) of the client experience during the project lifecycle
- Ability to stay nimble, flexible, adaptable to safeguard client experience and quality project deliverables
- Experience with project management methodologies and the standards set by the PMBOK
- Experience safeguarding the delivery of IT projects which align with the contract’s scope, schedule, and budget
- Detailed knowledge and experience in the use of multiple Microsoft Office Products, including collaborative applications such as MS Teams, SharePoint, and OneDrive
- Demonstrated professionalism in writing, communication, and presentation skills
- Ability to manage several different projects at various stages with ease
- Attention to detail and focus ability to protect against avoidable issues
- High emotional intelligence to be able to work in stressful situations with top-priority outcomes
- Client service orientation
- Ability to work effectively within a remote environment and with remote team members
- Experience using MS Dynamics Project Operations to manage projects highly preferred
- Project Management Professional (PMP) certification is preferred.
Benefits
- Health Care Plans (Medical, Dental & Vision)
- Company Paid Short-Term & Long-Term Disability
- Company Paid Life Insurance (Basic and AD&D)
- Voluntary Life Insurance
- Supplemental Insurance Offerings
- Retirement Plan (401k with Company Matching)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Work from Home Program
- Wellness Resources
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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