About the role

Senior Project Manager leading IT solution projects such as migrations and deployments at DGR Systems. Responsible for full project lifecycle and ensuring delivery on time and budget.

Responsibilities

Successful execution and delivery of client experience and project outcomes
Manage client relationships through the delivery lifecycle (Bid – Completion)
Partner with internal and external parties to define the approach and scope of projects
Safeguard and manage project delivery experience
Prepare the delivery team for project preparation with tools of defined milestones and project plans that align with the scope of work
Deliver client work product that has been peer-reviewed to DGR Standards
Manage project scope and implement change control procedures across the team to ensure that changes to deliverables or functionality are handled appropriately
Identify issues and assess project risks quickly and proactively, taking appropriate actions as required
Proactively (timely and accurately) report project status and potential risk concerns to DGR leadership inclusive of individual performance
Identify opportunities to drive project delivery efficiency and enhance customer experience
Provide guidance and mentorship to junior team members
Other duties as assigned

Bachelor’s degree, or equivalent, is required
5 years of proven experience with client-facing and project/product management
Ability to understand the why of project delivery methodologies and approaches and develop low-friction means of achieving adherence to them from internal and external participants
Ability to understand and proactively manage emotional quotient (EQ) of the client experience during the project lifecycle
Ability to stay nimble, flexible, adaptable to safeguard client experience and quality project deliverables
Experience with project management methodologies and the standards set by the PMBOK
Experience safeguarding the delivery of IT projects which align with the contract’s scope, schedule, and budget
Detailed knowledge and experience in the use of multiple Microsoft Office Products, including collaborative applications such as MS Teams, SharePoint, and OneDrive
Demonstrated professionalism in writing, communication, and presentation skills
Ability to manage several different projects at various stages with ease
Attention to detail and focus ability to protect against avoidable issues
High emotional intelligence to be able to work in stressful situations with top-priority outcomes
Client service orientation
Ability to work effectively within a remote environment and with remote team members
Experience using MS Dynamics Project Operations to manage projects highly preferred
Project Management Professional (PMP) certification is preferred.