Customer Success Account Manager managing customer accounts for UPS in Arkansas. Focused on driving customer satisfaction and retention through engagement and support.
About the role
- Key Account Manager for digital subscriptions at dfv Mediengruppe in Frankfurt. Involves proactive sales, customer acquisition, and market observation in the media sector.
Responsibilities
- Personal, proactive sales of leading trade media brands (including Lebensmittel Zeitung and TextilWirtschaft) aimed at marketing digital access in the form of multi-user licenses and subscriptions to major clients in retail and industry
- Identifying sales potential with existing customers as well as acquiring new customers
- Contacting clients in person, by phone or by e-mail, supported by CRM
- Independently designing and presenting customized offers for clients
- Contributing to new offerings, pricing and all projects to further develop this area
- Occasional attendance at national trade fairs and events
- Monitoring market developments and competitors
Requirements
- Initial professional experience in sales—ideally in media
- University degree
- Strong affinity for new communication technologies
- Confident presence, high persuasiveness, good presentation and communication skills; sales talent in person and on the phone
- Structured, careful working style and analytical thinking ability
- Team player and able to work under pressure
- Industry knowledge of the consumer goods sector and retail is an advantage but not required
- Very good knowledge of MS Office (PowerPoint, Excel); experience with Salesforce is an advantage
- Very good German and good English skills, both written and spoken
Benefits
- A long-term perspective in a future-oriented, mid-sized media company
- Above-average remuneration
- 30 days of vacation per year to ensure a healthy work–life balance
- Option for mobile/remote work
- Structured onboarding program within a friendly team
- Outstanding additional benefits: workplace health management, employee cafeteria and company pension scheme
- Professional and personal development opportunities tailored to your needs
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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