Manager, Digital Marketing orchestrating patient engagement via email and in-app channels for Dexcom. Collaborating across teams to enhance patient journeys using data-driven strategies.
Responsibilities
Support patient-facing email marketing and in-app communications for Dexcom’s G-Series products.
Build automated email journeys and personalized communications using Salesforce Marketing Cloud to support the patient lifecycle.
Ideate, plan, and manage new email and digital communications initiatives, collaborating closely with Creative, Product Marketing, and Salesforce IT teams.
Coordinate and prioritize digital project tasks in Asana to ensure projects are delivered on time and with high quality.
Collaborate with IT partners through regular weekly meetings to align on priorities, timelines, and technical execution.
Analyze web and email marketing analytics to identify insights and opportunities for continuous performance improvement.
Develop testing hypotheses and implement email A/B testing to optimize engagement, conversion, and overall digital effectiveness.
Requirements
Typically requires a Bachelor’s degree and a minimum of 8-12 years of related experience.
Hands-on experience building automated journeys using email marketing platforms such as Salesforce Marketing Cloud or Marketo.
Experience developing personalized email and/or in-app communications within a data-driven marketing environment.
Proficiency with digital analytics and optimization tools—including Tableau, GA4, Google Tag Manager, and A/B testing platforms such as VWO or Optimizely.
Excellent verbal and written communication skills, with the ability to clearly present insights and recommendations to non-technical stakeholders.
Experience with project management tools such as Asana or Monday.com.
Benefits
A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
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