Customer Success Sales Representative driving client engagement in digital banking at a leading PayTech company. Focused on relationship building through inbound and outbound calling while achieving team KPIs.
About the role
- Senior Account Executive role at HotelDO focusing on B2B sales in the tourism sector. Engaging with clients and managing accounts for growing business opportunities.
Responsibilities
- Prospecting and opening new accounts (hunter profile);
- Technical knowledge in B2B sales of air and hotel products;
- Understanding of integrations, APIs and OBTs (Online Booking Tools);
- Drafting and management of commercial contracts;
- Ability to perform financial analyses and create reports in Excel (commission control, results and profitability);
- Monitoring and analysis of KPIs, sales targets and client performance to identify business opportunities and prioritize actions within the portfolio;
- Managing the client portfolio;
- Evaluate and define a contact/visit plan for portfolio clients, customizing strategy and providing system training and enablement for our commercial partners;
- Understanding reports and weekly monitoring of KPIs;
- Align and validate action plans with your manager;
- Follow up on contacts/visits and actions to be taken;
- Prepare presentations, reports and analyses presenting the results of each action to partners;
- Act as the face of HotelDO in your assigned destinations, developing relationships with the travel trade to identify and grow local opportunities.
Requirements
- Experience in corporate B2B travel/tourism companies;
- Knowledge of commercial backoffice and corporate reservation systems;
- Experience working in environments with aggressive targets and variable compensation (commission);
- Bachelor’s degree in Business Administration, Tourism, Hospitality, Marketing or related fields;
- Intermediate Excel;
- Spanish and/or English for communication — considered a plus;
- Logical thinker, strong negotiation skills and ease in interpersonal relationships;
- Organized and autonomous;
- Willingness to travel.
Benefits
- Competitive salary
- Discounts on DECOLAR products ✈️
- Flexible meal allowance (VR/VA) 🍔
- Gympass/TotalPass membership 🏋️♀️
- Health and dental insurance
- Day off on your birthday 🎂
- Childcare assistance
- Life insurance
- Educational partnerships 👩🎓
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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