Personal Finance Advisor developing trusting relationships with clients to advise on financial products while managing business relationships. Responsible for recommending investments and ensuring client satisfaction.
Responsibilities
Develop and maintain lasting and trusting business relationships with members and clients, to ensure they’re satisfied.
Listen to members’ and clients’ needs, offer them advice that fits their financial situation and help them choose appropriate solutions to meet their financial goals.
Drive results by recommending investments, loans and insurance products.
Serve as a financing expert advisor and resource person for the caisse.
Balance member/client satisfaction, business objectives, profitability and sound and prudent risk management.
Work with various partners and experts to design integrated strategies that meet the needs of members and clients.
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement.
Stay up-to-date on the financial services industry, market trends and best practices in your field.
Participate in outreach activities and represent the caisse in the community.
Requirements
College diploma in a related field
A minimum of two years of relevant experience
Mutual fund representative certificate – Autorité des marchés financiers
Knowledge of French is required
Knowledge of current financial, economic, political and legislative events
Knowledge of all products and services aimed at caisse members and those offered by Desjardins Business Centres, Desjardins components and distribution networks, and those offered by competitors
Knowledge of the integration of financial data into computer systems
Knowledge of debt management
Knowledge of compliance with legislation respecting the distribution of financial products and services
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of policies, legislation and standards related to products and services offered by the caisse
Knowledge of operating procedures pertaining to investment and financing activities
Knowledge of service standards
Knowledge of the techniques used to assess and monitor individual financing applications
Available to travel to the service centers of Caisse Desjardins de l'Ouest de la Mauricie
Available to work Monday to Friday, including one evening
Benefits
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
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