Hybrid Senior Implementation Consultant – Payroll

at Deputy

• Job title: Senior Implementation Consultant – Payroll
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Sydney, Australia

About the role

• Senior Implementation Consultant developing tailored Payroll solutions for enterprise customers at Deputy, a global SaaS workforce management company. Focus on delivering innovative solutions and enhancing customer success.

Responsibilities

• Manage the end-to-end delivery and implementation of complex Payroll projects for Deputy’s largest enterprise customers
• Act as a trusted advisor to customers by providing best practices, thought leadership and identifying areas of opportunity throughout the payroll implementation process
• Mentor and support junior team members on payroll implementation best practices, technical nuances, and customer engagement strategies to build overall team capability and confidence
• Validate customer requirements discovered in the sales process through technical workshops and informational sessions with operational stakeholders
• Define and communicate project plans with clearly defined timelines and deliverables
• Collaborate with Solutions Architects to design custom solutions as needed to fulfil customer requirements
• Engage CX Engineers and delivery partners to develop and deliver custom work in line with customer’s requirements and project timelines
• Interpret and map customer’s business structure to the Deputy platform, optimising for ease of use and performance
• Proactively communicate with internal and external stakeholders regarding status updates, risks, and overall project health
• Take a train-the-trainer approach, equipping customer with training sessions and materials to insure continued success
• Collaborate with Support and Success teams to document the configuration, custom solutions, and key stakeholders from the account, insuring a smooth transition from Implementation into longer-term support

Requirements

• Proven ability to understand, define, and document deliverables, including but not limited to: requirements specifications, gap analysis, use case scenarios, acceptance testing, process maps, and data flow diagrams
• Must have strong understanding of and experience with implementation cycles for both internally and externally managed initiatives
• Solid history of establishing and meeting work schedules with limited time frames and under tight deadlines
• Ability to understand and relate to both technical and non-technical project team members
• Experience with enterprise SaaS applications
• 6+ Years of professional experience in delivery, implementation, or project management with at least 3 of those as a payroll implementation specialist

Benefits

• Enjoy a flexible remote-first work policy (with a work-from-home stipend to set you up for success!)
• Own A piece of Deputy via our Employee Share Ownership Plan (ESOP)
• Take paid parental leave to support you and your family
• Stay protected with Group Salary Continuance Insurance
• Access support through our Employee Assistance Program
• Enjoy additional leave days — including study assistance, celebration days and volunteering
• Join our global working groups focused on collaboration, belonging and connection
• Get creative at our annual Hackathons
• Take advantage of our novated leasing for electric vehicles, internet reimbursement and more!