External Workforce Management Analyst at Merkle driving operational excellence and data analysis. Collaborate with stakeholders for lifecycle management of external workforce resources.
Responsibilities
Support the External Workforce Management (eWM) function by driving operational excellence, data analysis, and stakeholder collaboration.
Ensure efficient lifecycle management of external workforce resources and contribute to continuous improvement initiatives.
Assist in implementing objectives set by leadership and provide analytical support to refine eWM goals.
Oversee eWM requests and assure accuracy.
Support processes, market initiatives, and service quality improvements.
Analyze workforce data, identify trends, and prepare reports for leadership.
Recommend and implement efficiency enhancements.
Help establish best practices and deliver training programs.
Build strong relationships with internal teams and external suppliers to ensure alignment.
Manage planning, recruiting, onboarding, and off-boarding of external workforce resources.
Identify risks and resolve conflicts effectively.
Requirements
3–5 years
English (C1 level)
Strategic mindset and proactive approach
Strong analytical and problem-solving skills
Excellent communication and stakeholder management
Financial and operational expertise
Technical proficiency (MS Office, data analysis tools)
Benefits
Global Perspective: As part of a dentsu company, collaborate with over 70,000 talented colleagues across 145 countries to drive innovation on a global scale.
Flexibility & Balance: Enjoy hybrid work models, adaptable hours, and home office options.
Inclusive & Supportive Culture: We celebrate diversity and foster a respectful workplace where every team member’s unique perspective is valued, and everyone is welcome.
Well-balanced reward package: We offer competitive salaries, volunteer days, wellness days, modern offices, and a multi-cultural environment that fosters creativity and innovation.
Innovation-Driven Work: Contribute to projects that are reshaping industries and driving transformation with next-generation technologies and strategies.
Purpose-Driven Culture: Be part of an organization that fosters sustainable growth for brands, people, and society—where every contribution makes a meaningful impact.
Growth Opportunities: Expand your skills through training, mentorship, and data-driven projects that reshape customer experience and business outcomes.
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