Business Analyst in Rentokil Initial's AI team, bridging business needs and AI solutions. Shape next-gen technology deployments across 90+ countries with agile methodologies.
Responsibilities
Champion business value: Actively participate in defining and articulating the business justification for application projects that introduce new or improved processes.
Translate vision into actionable requirements: Gather a deep understanding of current operations, define future state business processes, and translate these into clear, actionable User Stories that guide our development teams.
Support quality assurance: Partner with the business users to define robust acceptance test scenarios, empowering them to validate that solutions meet business needs.
Facilitate successful adoption: Provide essential transition support and contribute to change delivery efforts, ensuring our user community effectively adopts new systems and realizes the intended business benefits.
Domain level knowledge: Have a good understanding of the domain that this role sits within (e.g. Service, Sales, Back office etc)
Strategic Investigation & Opportunity Identification: Bridging Business & Technology: Leverage your business acumen to assess and advise on the practicality of different solution alternatives, skillfully integrating technical possibilities with operational realities.
Take ownership of the detailed specification and modeling of recommended solutions, applying relevant resources, standards, methods, and tools.
Maintain strong relationships with software engineering and service delivery teams, playing a full part in bringing systems to successful implementation.
Documentation & Agile Delivery: Eliciting, analysing, and documenting detailed functional and non-functional requirements.
Crafting clear, concise, and actionable User Stories and acceptance criteria that accurately represent business needs and guide our development teams.
Analysing current and future state business processes, identifying gaps, and proposing optimisations.
Apply established standards, methods, and tools effectively to produce consistently high-quality documentation, covering both technical details and descriptive aspects.
Actively participate in planning and facilitating meetings, workshops, and stakeholder engagement throughout system investigations and subsequent development work.
Working closely with Product Owners to refine and groom the product backlog, ensuring user stories are well-defined, prioritised, and ready for development.
Participating. actively in agile ceremonies (e.g., sprint planning, stand-ups, retrospectives) to provide clarity and context to the development team.
Business Readiness & Change Management: Conduct comprehensive business impact assessments to understand how proposed changes will affect business units and individual roles
Providing ongoing clarification to development and testing teams during sprints to ensure solutions align with business intent.
Requirements
Has achieved proficiency in the tasks of Business analysis with 3+ years experience in a Business Analysis role.
Domain level experience within the relevant area.
Performs work activities covering technical, financial and quality aspects.
Possesses a broad understanding of business and business skills, and understands the significance of commercial constraints
Comprehensive knowledge of Agile frameworks and development life-cycles.
Understands the interdependencies of business processes and information systems.
Has achieved proficiency in the task of Requirements definition and management
Is experienced in communicating with stakeholders at all levels, singly and in groups.
Fluent in the AI landscape, including Machine Learning
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