Technical Sales Specialist driving sales growth and building customer relationships in gene therapy sector. Engaging key stakeholders and executing territory strategies to expand market presence.
About the role
- Virtual Sales Endo Representative handling customer acquisition and support for Dentsply Sirona. Collaborating with sales teams and managing internal and external customer inquiries.
Responsibilities
- Active outbound prospecting to acquire new customers in order to support the field sales team in an assigned region
- Professional handling of internal and external customer inquiries, e.g. questions about services, products and offers, as well as complaints (dentists and dental depots)
- Close collaboration with the sales team as well as technical service and complaints handling
- Conducting consultative sales calls with existing customers; acquisition of new customers and prospects; active customer recruitment
- Handling customer inquiries and mailings
- Use of the CRM database and recording relevant customer contact information, as well as entering orders
- Targeted customer outreach during sales campaigns (supporting the field sales team, lead and revenue generation)
- Support for special sales campaigns and virtual sales promotions
- Advising customers in the context of endodontic events
Requirements
- Successfully completed commercial and/or (dental) medical training, plus professional experience in sales, marketing or communications
- Some sales experience
- Experience handling complaints and experience as a medical device advisor
- Confident use of the MS Office suite and an ERP system (preferably Microsoft Dynamics AX)
- Experience with a CRM system (preferably Salesforce) is desirable
- Interest in technical and medical topics, with strong attention to detail and follow-up skills
- Excellent organizational skills, written and verbal communication skills
- German as a native or near-native language – good written and spoken English; additional languages are an advantage
Benefits
- Meal allowance
- Discounted gym membership
- Professional support from the training team during onboarding
- Intensive onboarding
- Attractive annual salary
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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