Senior Analyst overseeing vendor management for finance and HR services at Nutrien, enhancing service quality and alignment with strategic goals.
About the role
- Strategic Account Manager overseeing relationships with Dempsey Uniform's largest clients. Ensuring high-quality service and exploring new operational support opportunities.
Responsibilities
- Conduct frequent in-person visits to client sites; this is a field-based role that requires regular driving to customer locations.
- Maintain strong, ongoing communication with strategic accounts through scheduled meetings and consistent follow-up.
- Renew service agreements accurately and on time.
- Improve profitability through operational, pricing, and contractual initiatives.
- Build and maintain relationships with key decision-makers.
- Demonstrate Dempsey’s value through analysis, reporting, and presentations.
- Introduce new products and services to expand account revenue.
- Identify and manage strategic accounts based on corporate criteria.
- Serve as the primary point of contact for customer needs and issue resolution.
- Identify opportunities to expand or enhance services within each account.
- Track market conditions and competitor activity affecting assigned customers.
- Lead special projects and oversee the resolution of customer concerns.
Requirements
- Experience managing key or strategic accounts, ideally within a service-driven environment.
- Strong communication and relationship-building skills with comfort meeting customers face-to-face.
- Analytical ability to assess needs, evaluate performance, and present insights.
- A proactive, organized approach to managing multiple accounts.
- A valid driver’s license, reliable transportation, and the ability to travel frequently for on-site customer meetings.
Benefits
- Weekly Pay
- Paid Time Off and Holidays
- Health, Dental, and Vision Insurance
- 401k with Generous Company Match
- Company-Paid Life and Disability Insurances
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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