Hybrid Onboarding Engineer

Posted last month

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About the role

  • Onboarding Engineer tasked with enhancing customer onboarding for AI solutions in manufacturing. Collaborating with teams to ensure quality metrics and continuous improvement processes.

Responsibilities

  • Own onboarding outcomes against success metrics and customer KPIs (quality, reliability, time-to-value)
  • Execute the initial onboarding cycle using internal tools, then revisit and iterate to improve quality as new data and edge cases appear
  • Validate input data quality and flag issues early (camera angle, occlusion, anonymization, variance, missing detections)
  • Detect and document edge cases and SOP/process variance; grow a diverse dataset and keep it up to date
  • Communicate progress, metrics movement, and blockers clearly to stakeholders; propose concrete next steps
  • Improve the onboarding process over time: checklists, docs, templates, and suggestions for tool improvements based on real usage
  • Coordinate with installation teams to ensure camera setups support reliable onboarding and cross-station consistency

Requirements

  • 2–5 years experience in a structured execution role (implementation, QA, solutions engineering, ops/industrial engineering, data ops, etc.)
  • Metrics-minded: you can define “good”, track it, and drive iteration until it improves
  • Detail-oriented and reliable with process execution (no skipped steps, good documentation hygiene)
  • Fast, concise communicator who escalates early and clearly
  • Strong ownership mindset: you drive onboarding to completion and keep improving it post go-live
  • Comfortable with technical systems (ML depth not required, but you can reason about symptoms and inputs)
  • Manufacturing/process exposure is a strong plus

Benefits

  • A competitive salary & stock options*
  • Be on the forefront in defining what artificial intelligence means in manufacturing
  • Gain hands-on experience in working in an AI-first software company
  • Supportive and inclusive culture that values diversity and promotes the advancement of underrepresented groups within the company
  • Collaborate with a diverse (currently more than 10 nationalities) and talented team, working on cutting-edge projects with real-world impact
  • Network with professionals and leaders in the field, opening doors to potential future career opportunities
  • We have a very flat hierarchy, open 360° feedback, and flexible working hours
  • Ethics⚖: We are committed to developing ethical AI software

Job title

Onboarding Engineer

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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