Senior Technical Solutions Specialist responsible for gathering and implementing payment solutions for public sector clients. Collaborating with cross - functional teams to drive customer satisfaction in a hybrid role.
About the role
- Solution Engineer at Deltia bridging operational expertise with AI-driven solutions for manufacturing. Engage with customers to identify improvements and enhance production processes.
Responsibilities
- Partner with SDRs and AEs to win deals by bringing credibility in operations, CI, and Lean.
- Lead discovery sessions to understand current processes, bottlenecks, and improvement opportunities.
- Translate real-world factory workflows into clear use cases and value stories for prospects.
- Support pilots and deployments with the Improvement team to demonstrate measurable ROI.
- Build playbooks for value quantification, before-after analysis, and operational storytelling.
- Work with multiple stakeholders (ops, quality, engineering, production, CI, plant managers).
- Help expand existing customers by identifying new use cases and improvement pathways.
- Feed insights from the field back into Product to shape our roadmap.
Requirements
- 3+ years in Continuous Improvement, Lean, Operational Excellence, digital transformation, or industrial engineering.
- Experience in manufacturing operations, either at a plant or as a consultant.
- Strong ability to analyze processes, identify bottlenecks, and quantify value.
- Comfortable with shop-floor environments and talking to operators, engineers, and plant leaders.
- Clear communicator who can explain complex processes simply and confidently.
- Ability to run discovery, map workflows, and build compelling business cases.
- Collaborative mindset and willingness to work closely with Sales, Product, and Engineering.
- Curious about AI, automation, and the future of manufacturing.
- Bonus points:
- Experience with time studies, MTM, value stream mapping, or OEE programs.
- Background supporting large-scale CI programs or Kaizen events.
- Familiarity with enterprise software deployments in industrial environments.
- Interest in turning CI knowledge into scalable, repeatable playbooks.
- Native German speaker
Benefits
- A competitive salary & stock options
- Be on the forefront in defining what artificial intelligence means in manufacturing
- Gain hands-on experience in working in an AI-first software company
- Supportive and inclusive culture that values diversity and promotes the advancement of underrepresented groups within the company
- Collaborate with a diverse (currently more than 10 nationalities) and talented team, working on cutting-edge projects with real-world impact
- Network with professionals and leaders in the field, opening doors to potential future career opportunities
- We have a very flat hierarchy, open 360° feedback, and flexible working hours
- Ethics⚖: We are committed to developing ethical AI software
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Senior Technical Solutions Specialist responsible for implementing payment solutions for public sector. Collaborating with cross - functional teams to drive customer satisfaction and deliver exceptional client experiences.
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