About the role

  • Junior Systems Administrator maintaining desktop and network infrastructure for DuPont Community Credit Union. Providing end user support and participating in on-call rotation.

Responsibilities

  • Maintain the Credit Union’s Desktop environment and assist in the support of the internal network infrastructure
  • Provide technical assistance to end users and their devices (PCs, phones/tablets, printers, and other peripherals)
  • Network device monitoring and troubleshooting
  • Maintenance and patching of servers
  • Evaluate, test and deploy new software packages purchased by the Credit Union
  • Troubleshoot hardware and software problems on staff’s computers
  • Configure, script, and deploy software and windows updates with the management suite application
  • Install new software, upgrades or replace hardware
  • Work with Help Desk as escalation point and with other Infrastructure staff to provide end user support
  • Maintain Instant Issue printers
  • Participate in an on-call rotation as well as some night and weekend work will be required

Requirements

  • Associate’s degree in related field preferred or equivalent work experience
  • Minimum of 2 years of IT related experience
  • Strong oral and interpersonal communication skills
  • Experience and knowledge with Microsoft operating systems and software products
  • Customer service oriented
  • Ability to work effectively as a member of a team
  • Ability to work with confidential files and/or materials
  • Ability to analyze complex problems and make decisions
  • CompTIA certification is highly desired
  • Special consideration for candidates with Active Directory, MS server administration, SCCM, Intune administration, and networking fundamentals

Benefits

  • Meaningful work that is highly impactful to the membership and community
  • Opportunities for development and career growth
  • Access to a competitive salary and benefits, including health insurance and retirement plans
  • Excellent working conditions, work hours, and work-life balance
  • Community involvement opportunities

Job title

Junior Systems Administrator

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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