Junior Systems Administrator maintaining desktop and network infrastructure for DuPont Community Credit Union. Providing end user support and participating in on-call rotation.
Responsibilities
Maintain the Credit Union’s Desktop environment and assist in the support of the internal network infrastructure
Provide technical assistance to end users and their devices (PCs, phones/tablets, printers, and other peripherals)
Network device monitoring and troubleshooting
Maintenance and patching of servers
Evaluate, test and deploy new software packages purchased by the Credit Union
Troubleshoot hardware and software problems on staff’s computers
Configure, script, and deploy software and windows updates with the management suite application
Install new software, upgrades or replace hardware
Work with Help Desk as escalation point and with other Infrastructure staff to provide end user support
Maintain Instant Issue printers
Participate in an on-call rotation as well as some night and weekend work will be required
Requirements
Associate’s degree in related field preferred or equivalent work experience
Minimum of 2 years of IT related experience
Strong oral and interpersonal communication skills
Experience and knowledge with Microsoft operating systems and software products
Customer service oriented
Ability to work effectively as a member of a team
Ability to work with confidential files and/or materials
Ability to analyze complex problems and make decisions
CompTIA certification is highly desired
Special consideration for candidates with Active Directory, MS server administration, SCCM, Intune administration, and networking fundamentals
Benefits
Meaningful work that is highly impactful to the membership and community
Opportunities for development and career growth
Access to a competitive salary and benefits, including health insurance and retirement plans
Excellent working conditions, work hours, and work-life balance
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